Manager Sales jobs in Malaysia

The Branch Manager cum Sales Manager leads the branch's overall operations and sales performance. This dual-role position combines strategic leadership with hands‑on sales execution, ensuring the branch meets revenue targets, maintains operational excellence, and delivers exceptional customer service.

• Develop and implement effective sales strategies and action plans to achieve and exceed branch sales targets (revenue, volume, market share).
• Lead, coach, and motivate the sales team to drive performance in acquiring new customers and deepening relationships with existing ones.
• Identify new business opportunities and market trends to expand the customer base.
• Build and maintain strong, long‑lasting relationships with key clients, corporate accounts, and channel partners.
• Monitor sales performance metrics, analyse data, and prepare regular sales forecasts and reports for senior management.
• Conduct market visits with the sales team to provide guidance and close key deals.

• Manage the day‑to‑day operations of the branch, ensuring efficiency, compliance, and a high standard of service.
• Ensure adherence to all company policies, procedures, and legal/regulatory guidelines.
• Oversee branch administrative functions, including inventory management, cash handling, facility maintenance, and security.
• Manage the branch's P&L, control operational costs, and optimise resource allocation to maximise profitability.
• Implement and uphold excellent customer service standards to enhance customer satisfaction and loyalty.
• Recruit, train, and develop a high‑performing team of sales executives and operational staff.
• Conduct regular performance reviews, provide constructive feedback, and create individual development plans for team members.
• Foster a positive, collaborative, and results‑oriented work environment.
• Resolve team conflicts and address any performance issues promptly and effectively.
• Prepare and manage the branch's annual budget in alignment with company goals.
• Closely monitor branch financial performance, including revenue, expenses, and profitability.
• Ensure accurate and timely reporting of all financial transactions.

• Act as the primary point of contact for escalated customer issues, ensuring swift and satisfactory resolution.
• Implement strategies to improve the customer experience and build brand loyalty within the branch's territory.
• Gather customer feedback to inform business and service improvements.
• Collaborate closely with the Head of Sales and Sales teams – Key accounts, Product Sales, and channel sales to ensure a coordinated go‑to‑market approach and customer.
• Closely liaise with the R&D, Marketing to develop partner‑specific programs.
• Collaborate with operations teams, namely HR, Purchasing, and Finance, to manage day‑to‑day operations, human resources, and budgeting.

• Experience: In managing a group of people, in sales and preferably in the food and FMCG (Fast Moving Consumer Goods) industry
• Min years of experience: 10 years ++ in related sales and leading a team

Your application will include the following questions:

• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a branch manager?
• How many years' experience do you have as a manager / team lead?
• Do you have experience in a sales role?
• Do you have experience with inventory management?
• Which of the following languages are you fluent in?