Manager Sales jobs in United States

Sales Manager Role & Responsibilities

Job Role & Description: Sticky Rice Travel is a fast-growing, innovative, socially and environmentally conscious travel company. The Sales Manager plays a key role in developing, managing, and leading the Sales team. The primary responsibility is the strategization and growth of a skilled and agile sales team specializing in tailor-made itinerary consultations.

Reporting to: This position reports directly to the General Manager. The Sales Manager collaborates with Directors to steer the sales department and works alongside the Lead Manager on team management.

Purpose of the Role: The Sales Manager is crucial in client service management, aiming to meet and surpass sales targets while ensuring exceptional client satisfaction. Responsibilities include developing and managing a team of travel consultants, nurturing key client relationships, and overseeing sales strategies, SOPs, and business development. The role directs the overall sales department strategy.

Location: Kota Kinabalu, Sabah

Responsibilities:

• Lead, mentor, and motivate the sales team to achieve and exceed targets, developing knowledgeable travel consultants to meet client needs
• Strategize the management of sales across various market segments
• Plan and execute training programs in collaboration with Lead Manager and Product & Contracting teams
• Implement and maintain SOPs for sales processes and inter-department workflows, including managing business policies with clients
• Work with Directors to identify and target new clients, while nurturing existing relationships through excellent customer service and effective issue resolution
• Review and report on sales revenue monthly; analyze market trends and competitors to maintain a competitive edge
• Set departmental revenue targets and collaborate with Lead Manager to establish individual sales goals