Account Manager Sales Focus Manufacturing & Corporate & Commercial

JOS Malaysia; Selangor; On-site; MYR 50,000 - 70,000; Full time

Job summary

A leading IT solutions provider in Malaysia is seeking an experienced Account Manager to grow a portfolio of customers in the Corporate, Commercial, and Manufacturing sectors. The role involves developing new business and managing relationships with existing clients. The ideal candidate has a degree in Business Administration or related fields and proven experience in B2B sales. Strong skills in communication, negotiation, and consultative selling are essential, as well as the ability to manage multiple accounts effectively.

Qualifications

• Proven experience as an Account Manager or similar role managing B2B clients.
• Experience in IT solution-based or consultative sales is highly preferred.
• Strong ability to communicate and influence stakeholders.

Responsibilities

• Manage and grow a portfolio of Corporate, Commercial, and Manufacturing accounts.
• Build and maintain strong, long-term relationships with customers.
• Identify, develop, and close new business opportunities.

Skills

B2B Client Management

Consultative Selling

Negotiation

Relationship Management

Presentation Skills

Commercial Awareness

Education

Diploma or Degree in Business Administration, Engineering, IT

Job description

The Account Manager is responsible for managing and growing a portfolio of customers across the Corporate, Commercial, and Manufacturing sectors. This role focuses on developing new business, expanding existing accounts, and driving revenue through consultative, solution-based selling.

Key Responsibilities

Manage and grow a portfolio of Corporate, Commercial, and Manufacturing sector accounts, serving as the primary point of contact.

Build and maintain strong, long-term relationships with customers across multiple industries and business sizes.

Identify, develop, and close new business opportunities within existing and new accounts across all three sectors.

Act as a trusted advisor by understanding customer business, operational, and technical requirements and proposing suitable solutions.

Negotiate contracts and commercial terms to maximize revenue and profitability.

Ensure timely and successful delivery of solutions in line with customer needs and objectives.

Collaborate with internal teams (BD Presales, Sales, Technical, Customer Service, Product) to deliver end-to-end solutions and enhance customer experience.

Track, forecast, and report on sales pipeline, account performance, and revenue targets.

Prepare regular account status updates and sales reports for management review.

Handle customer escalations and complex requests professionally to maintain satisfaction and long-term retention.

Must Have

Diploma or Degree in Business Administration, Engineering, Information Technology, or related fields.

Proven experience as an Account Manager, Sales Account Manager, or similar role managing B2B clients.

Demonstrated experience handling Corporate, Commercial, and/or Manufacturing sector customers.

Strong ability to communicate, present, and influence stakeholders at different organizational levels.

Experience in IT solution-based or consultative sales is highly preferred.

Strong negotiation, presentation, and relationship management skills.

Ability to manage multiple accounts across different industries simultaneously.

Results-driven with strong commercial awareness.

English & Mandarin and/or Cantonese are required, especially for SEA regional and manufacturing clients.