Hotel General Manager jobs in Malaysia
Hotel General Manager: Lead Pre-Open to Peak Occupancy
Jobstreet Malaysia
Multi-Property General Manager - Penang Marriott Hotel, Marriott Executive Apartments, Penang a[...]
Hozpitality.com
Hotel General Manager: Operations & Growth Leader
Upscale Sdn Bhd
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Malaysia Aviation Group
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General Manager, Manufacturing Malaysia (Penang)
General Manager, Manufacturing Malaysia (Penang)
General Manager, Manufacturing Malaysia (Penang)
Tourism General Manager: Growth, Strategy & Partnerships
UCSI University
General Manager (Tourism)
UCSI University
(Deputy) Manager, General Affairs | Pasir Gudang
Hirehub Management Sdn. Bhd.
General Manager - Credit Financing Growth Leader
Private Advertiser
GENERAL MANAGER - CREDIT FINANCING
Private Advertiser
Finance Manager/General Manager
E-Cast Industries
Group General Manager, Properties Management (Facilities) | KL
Hunters International
Strategic General Manager: Growth & Operations
Executive Recruiters
General Manager
Executive Recruiters
General Manager, Transformation Management Office
Malaysia Aviation Group
Hotel General Manager
Job summary
A luxury hotel group is seeking a Hotel General Manager to lead operations from pre-opening to full function in Malacca City, Malaysia. The successful candidate will ensure high service standards and guest satisfaction while driving revenue through strategic planning and operational management. Required qualifications include a Bachelor's Degree in Hospitality Management and 5-7 years of senior hotel management experience. Strong leadership and analytical skills are essential for this role, along with proficiency in Hotel Management Systems and MS Office.
Qualifications
- Minimum 5–7 years’ experience in a senior hotel management role, including pre-opening experience.
- Demonstrated ability to implement effective marketing strategies to drive occupancy and F&B revenue.
Responsibilities
- Lead and manage the hotel from pre-opening to full operations.
- Oversee daily operations across all departments, ensuring high service standards.
- Drive revenue growth through strategic planning and promotions.
- Monitor operational performance and implement improvements.
Skills
Education
Tools
Lead and manage the hotel from pre-opening to full operations, including project coordination, operational readiness, staffing, SOP development, system setup, and soft opening execution.
Oversee daily operations across all departments – Front Office, Housekeeping, F&B, Sales & Marketing, Finance, and Engineering – ensuring high service standards and guest satisfaction.
Drive revenue growth, optimise occupancy, ADR, and RevPAR through strategic planning, promotions, and partnerships.
Lead, coach, and develop teams, including recruitment, training, performance management, and employee relations.
Monitor operational performance, implement improvements, and ensure compliance with health, safety, security, and regulatory requirements.
Enhance guest experience and brand reputation by tracking feedback, online reviews, and continuous service improvements.
Demonstrate a proven track record of achieving over 90% occupancy rate and maintain high average room rates (ARR).
Bachelor’s Degree in Hospitality Management, Business Administration, or related field.
Minimum 5–7 years’ experience in a senior hotel management role, including pre-opening experience.
Proficient in any Hotel Management System (HMS) and MS Office (Excel, Pivot Tables, reporting).
Strong leadership, analytical, decision-making, and problem-solving skills.
Results-driven, proactive, and adaptable to operational and business challenges.
Demonstrated ability to implement effective marketing strategies to drive occupancy and F&B revenue.
Your application will include the following questions:
- Which of the following statements best describes your right to work in Malaysia?
- What's your expected monthly basic salary?
- Which of the following types of qualifications do you have?
- How many years' experience do you have as a Hotel General Manager?
- How many years of hotel management experience do you have?
- Which of the following languages are you fluent in?
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.