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Customer Support (Mandarin/English) - Work from Home
Descrizione del lavoro
A leading digital services company is looking for a Bilingual Customer Support Executive for a full-time remote role, supporting users of a prominent mobile gaming platform. Responsibilities include helping users via live chat and email, and ensuring a high-quality customer experience. Candidates should be fluent in Mandarin and English, have at least one year of customer support experience, and be comfortable using various software applications. A competitive salary of RM 3,000 per month is offered, alongside opportunities for growth and professional development.
Servizi
Competenze
- Professional fluency in Mandarin and English is required.
- At least 1 year of experience in customer support.
- Comfortable using multiple software applications.
Mansioni
- Assist users via live chat and email.
- Solve customer problems efficiently.
- Ensure a top-tier customer experience.
Conoscenze
Formazione
Tribe is hiring a Bilingual Customer Support Executive to support users of a leading mobile gaming platform. Enjoy the benefits of a full-time, permanent remote role.
The Role: You will use your bilingual skills in Mandarin and English to assist users, solve problems via live chat and email, and ensure a top-tier customer experience—all from the comfort of your home.
We're Looking For Someone With:
- Professional fluency in Mandarin and English (an assessment will be conducted).
- At least 1 year of hands‑on customer support experience.
- Experience with live chat and email support systems.
- Comfort using multiple software applications and a high school diploma.
Why You'll Love Working With Us:
- Fully Remote Work: Say goodbye to the commute.
- Competitive Salary: Earn RM 3,000 per month.
- Growth Opportunities: We invest in our people with paid training and a clear promotion track.
- Professional Development: We are committed to helping you grow your career.
Ready to start your new remote career? Submit your application via WhatsApp to +60 1126210351 (Jeselyn).
Job Type: Full-time
Application Question(s):
Can you attend an interview on either Tuesday or Thursday, anytime between 2:00 PM and 3:30 PM?
Are you agreeable to a monthly salary of RM3,000?
Can you commit to rotational shift which may include midnight and weekend schedules?
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* Il benchmark retributivo si basa sugli obiettivi retributivi dei leader del mercato nei rispettivi settori. È pensato per orientare gli utenti Premium nella valutazione delle posizioni aperte e aiutarli a negoziare la propria retribuzione. Tale benchmark non è fornito direttamente dall'azienda, quindi la retribuzione effettiva potrà risultare anche notevolmente superiore o inferiore.