Equinix is the world’s digital infrastructure company, operating 245+data centers across the globe andproviding interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.
We area fast-growing global company with 80 quarters of growth.Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,000+ networks and 3,000 cloud and IT service providersin 32countries spanningsix continents.
A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions.We embrace diversity in thought and contribution and are committed to providingan equitable work environment. that is foundational to our core values as a company and is vital to our success.
The Contracts Manager drafts and reviews Customer contract requests, develops contract templates, and coordinates with cross-functional stakeholders as needed.
Drafts and reviews Customer requests to ensure that the customer agreements properly reflect the Customer and Equinix's position and are approved for Sales in a timely fashion
Works closely with Sales, Sales Operations and Sales Engineers or Customer Service Managers on customer agreements
Provides contract interpretation guidance
Evaluates legal requests/contracts issues to ensure compliance to company policy and other requirements and notifies the appropriate parties of any non-compliance
Conducts additional contract research and interpretation, and, together with Analyst research findings, provides guidance on day-to-day issues, including transactional and non-transactional matters
Assists in drafting and revising form agreements
Drafts and reviews Customer requests for "non-standard" language on Customer agreements to ensure that the documents properly reflect the Customer and Equinix's position, escalating when necessary
Drafts, reviews, and negotiates Customer Contracts (including Master Country Agreement, Global Terms & Conditions, Pricing Agreements), utilizing his/her own legal acumen and or in combination with the pre-approved modifications (PAMS), to ensure contracts properly protect Equinix and are approved for the Sales or other business departments
Drafts, reviews, and negotiates Customer Contracts that do not conform to PAMS to ensure contracts properly protect Equinix and are internally approved, in accordance with department processes, collaborating with more senior team members as needed
Reviews Orders from Contract Analysts that require additional negotiation or language adjustments (e.g., manual orders, order amendments, replacement orders)
· Drafts and reviews changes from Contracts Analysts regarding Non-Disclosure Agreements and Novation Agreements
Collaborates with various Equinix departments (e.g., Sales, Operations, Finance, product management, and insurance) to develop potential solutions for customer requests, seeking approvals within Equinix guidelines
Assists Bid Management to analyzes customer requests for information (e.g., RFQs, RFPs, and RFIs), advises commercial leaders on how best to respond, and drafts responses to ensure quick, accurate, and comprehensive responses
Customer Lifecycle Management Tasks
Prioritizes work based on deal size and complexity to generate the most sales and profit for the company
Responsible for monitoring of general contract requests and handling of specific customer requested language
Monitors the general contract queue (requests and status), including delegation of projects
Supports Sales by retrieval of customer contracts and providing deal status
Customer Contracts Administration
Assists with general contract administration, including but not limited to data entry, reporting, and filing
Completes customer contract administrative tasks, including but not limited to review of early contract termination, notations, price increases, renewals, amendments and customer rights to ensure changes are properly documented
Ensures proper approvals for contract execution/process are obtained and valid
Provides contract interpretation guidance to Customer Contracts Administrators
Drafts straightforward letters to customers
Performs other non-Customer Contracts related tasks such as discovery support, litigation assistance and project based research and drafting (i.e., Product Descriptions or Channel Engagement Team)
Provides general administrative support for systems used by the Contracts team, including but not limited to the Apttus contract management system, SharePoint, SFDC, etc.
Drafts non-standard customer correspondence
Champions contract policy and procedure revision and improvement, including the creation of templates and playbooks under the supervision of attorneys
Develops and implements appropriate contract templates, language and procedures, including identifying opportunities to streamline processes regarding the development, negotiation and execution of commercial contracts
Stays abreast of internal and external changes and evolutions, including Equinix business strategies, goals and objectives, market and industry trends, as well as legal and regulatory developments and requirements
Assists in developing and disseminating Contract department's processes
Bachelor's degree and/or 3+ years related training, or equivalent combination of education/training and experience preferred
3+ years experience in related field preferred
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.