Vacantes en Kulim, Alemania

RM2,500.00/bln - RM5,000.00/bln

• Act as the main liaison between the customer and internal departments.
• Handle customer inquiries, order processing, and delivery coordination.
• Monitor and follow up on customer orders, production status, and shipment schedules.
• Communicate clearly with production, planning, logistics, and engineering teams to meet customer requirements.
• Provide prompt updates to customers on order status, issues, and delivery changes.
• Manage customer complaints, feedback, and resolve service-related issues quickly.
• Coordinate customer audits, quality concerns, and engineering change requests (ECO).
• Track customer forecasts and update internal planning teams.
• Ensure customer documentation, reports, and delivery records are accurate and on time.
• Maintain good, professional relationships with dedicated customer accounts.

• Fresh graduates are encouraged to apply.
• Previous experience in customer service or related fields (e.g., telemarketing, billing, customer liaison) will be an advantage, but is not essential.
• Proficient in basic computer applications such as Microsoft Excel and Word.
• Possess good communication and interpersonal skills.
• Able to multi-task, prioritise workload, and manage time effectively.
• Proficiency in Mandarin is required to liaise with customers from China.

• Annual leave and sick leave
• Bonus
• KWSP and SOCSO
• Medical & Insurance Coverage
• Yearly Increments to upgrade your basic salary yearly & improve your lifestyle.
• Career Progression opportunities - you may be able to get promotion easily.