About the role
We are seeking a highly motivated HR cum Account Admin to join our dynamic team at KANTIN at The Granary. In this role, you will oversee all aspects of human resources management, ensuring legal compliance, effective manpower planning, and fostering a positive and productive work environment. If you are passionate about HR and account administration and want to be part of a fast-growing and vibrant team, we want you on board!
Job Responsibilities:
• Responsible for the full spectrum of Human Resource functions such as employee manpower planning and recruitment; remuneration and benefits management; training and development; grievances management and counselling; and disciplinary issues.
• Keep track of the employee database, ensuring accurate records and proper filing.
• Conduct, plan, and coordinate employee on-the-job training programs, especially when setting up new branches, and coordinate with the Operations Department on manpower arrangements, hiring, and transfers.
• Keep track of amendments to Human Resource legislation and propose implementations beneficial to both the company and employees.
• Ensure legal compliance by monitoring and implementing applicable human resource laws at federal and state levels, conducting investigations, and maintaining records.
• Establish management guidelines by preparing, updating, and recommending human resource policies and procedures.
• Conduct audits, surveys, and prepare and present proposals on staff remuneration and benefit packages to ensure competitiveness in the local market.
• Ensure submission of HR reports when required and liaise with government agencies during routine inspections from the Safety and Health Department and Sarawak Labour Department.
• Plan and conduct staff development programs and serve as an in-house trainer to deliver soft skills programs to frontliners and set Customer Service Standards for all employees.
• Ensure courteous service at branches and manage customer complaints effectively.
• Assist in investigations related to employee misappropriation of funds, petty cash, staff misconduct, and carry out disciplinary actions.
• Organise and coordinate staff welfare programs such as annual dinners/gatherings and incentive trips.
Qualifications:
• Bachelor’s Degree in Human Resource Management or equivalent
• At least 1 year of experience in HR and/or accounting, preferably in F&B or related fields
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and Google Sheets
• Excellent communication and problem-solving skills
• Strong knowledge of Sarawak Labour regulations
• Leadership and people management skills
KANTIN at The Granary is a leading player in the F&B industry, known for its exceptional food and customer service. Our mission is to create unforgettable moments for our guests, and we’re seeking passionate individuals to join our team and contribute to our continued success.
Apply now to become part of our exciting journey!
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.