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lavori da Management And Operations in località Malaysia

Operations Support & Business Management Executive

Hong Leong Bank Berhad

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2 giorni fa
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Operations Support & Business Management Executive
Hong Leong Bank Berhad
Kuala Lumpur
In loco
MYR 60.000 - 80.000
Tempo pieno
2 giorni fa
Candidati tra i primi

Descrizione del lavoro

A leading bank in Malaysia is seeking a Wealth Business Management and Operations individual contributor. The role focuses on ensuring operational excellence, processing banking client applications, and upholding compliance measures. Candidates should have at least 2-3 years of relevant experience and hold a diploma or degree in a related field. Proficiency in English and Chinese, along with strong interpersonal and problem-solving skills, is required. This position offers opportunities to collaborate across various departments to optimize client lifecycle management.

Competenze

  • Minimum 2-3 years of relevant banking and wealth management experience.
  • Knowledge of Wealth investment products is helpful.

Mansioni

  • Ensure operational excellence for the Wealth Management business unit.
  • Process Private & Priority Banking client applications within 2 working days.
  • Perform customer callbacks for product disclosure compliance.
  • Manage budget and business administration activities.
  • Work with Project Team and Technology for process optimization.
  • Update procedures for the department.
  • Conduct Risk Control Self-Assessment.
  • Perform compliance callbacks as per SOP.

Conoscenze

Good command of English
Good command of Chinese
Excellent interpersonal skills
Highly motivated and result-driven
Problem-solving skills
Proficient in MS Office

Formazione

Diploma or Undergraduate degree in Accounting/Banking/Investment/Finance
Descrizione del lavoro
Overview:

A Wealth Business Management and Operations individual contributor – Main role is to ensure operational excellence for the Wealth Management business unit. The role bridges the gap between controls and process optimization, business administration & management.


Responsibilities:


  • Process Private & Priority Banking client tagging/un-tagging applications received nationwide within 2 working days.

  • Perform call back to customers on confirmation of product disclosure and compliance in accordance to the Customer Risk Profiling framework; including call back to the Vulnerable Investors (VI) and other high risk transactions

  • Develop and carry out an efficient documentation and filing system to ensure all important documentation are organized and up-to-date.

  • Handle Business Management activities such as management of budget, cost and business administration, including administrating vendor due diligence and review

  • Work closely with various departments including Project Team and Technology to champion opportunities for process optimization across client life cycle management.

  • Administer procedure update for the department.

  • Responsible to test controls as part of department Risk Control Self-Assessment.

  • To ensure all pre-transaction compliance call backs are performed as per SOP.

  • Execute Control Self-Assessment (CSA) of the department.

  • Support Business Unit Compliance Representatives (BUCR) of Retail Wealth Management Services (RWMS) and other compliance representatives that may liaise with for the function and role.


Skills & Experience We Are Looking For:


  • Minimum Diploma or Undergraduate degree in Accounting/Banking/Investment/Finance or a related field from any recognized colleges or university.

  • Good command of English and Chinese (both oral and written)

  • Excellent interpersonal skills.

  • Highly motivated and result-driven

  • Proficient in MS Office such as PowerPoint, Excel, and Words

  • Problem-solving skills – good at troubleshooting and resourceful

  • At least 2-3 years of relevant banking and wealth management experience

  • Knowledge of Wealth investment products will be helpful


For more job opportunities, please go to HLB Careers: https://hlb.wd3.myworkdayjobs.com/HLBCareers/


We appreciate your application and will be in touch with shortlisted candidates regarding next steps.

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* Il benchmark retributivo si basa sugli obiettivi retributivi dei leader del mercato nei rispettivi settori. È pensato per orientare gli utenti Premium nella valutazione delle posizioni aperte e aiutarli a negoziare la propria retribuzione. Tale benchmark non è fornito direttamente dall'azienda, quindi la retribuzione effettiva potrà risultare anche notevolmente superiore o inferiore.

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