Business Management jobs in Malaysia

Service Line / Portfolios: Enterprise Technology & Performance

Location: Kuala Lumpur, MY; Hanoi, VN; Bangkok, TH; Singapore, SG; Ho Chi Minh City, VN; Jakarta, ID; Manila, PH

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Traditionally, Japanese companies have achieved business growth in Southeast Asia by expanding geographically and growing their businesses with other Japanese firms, all while being mindful of local regulations and business customs. However, going forward, there is an increasing need to gain local customers and secure a competitive advantage over local companies. This requires a deeper and faster understanding of the market, and a business strategy that goes beyond simply applying capabilities cultivated in Japan. Companies will also need to drive business strategies using M&A and alliances, all while managing an increasingly uncertain and diverse business environment.

In light of these changes, Japanese management teams are now required to make more precise, flexible, and swift management decisions compared to before. Establishing a solid management and operational foundation has become a critical action for survival in the Southeast Asian market.

To address these management challenges, it’s essential to develop not just individually optimized organizations, operations, and systems, but also regionally optimized foundations. In addition to efficiency improvements such as process standardization and consolidation for stronger governance, businesses need mechanisms that enhance the speed and quality of data generation. Furthermore, it is necessary to build analytical platforms that can use this data to drive business growth.

In response to these demands, Deloitte SEA’s Japanese Client Services (JCS) is actively hiring talent capable of improving and strengthening not just individual processes, but the overall business and management infrastructure. This includes utilizing digital technologies for management tasks to fully automate operations and automatically generate performance analysis and business forecasting information.

In Southeast Asia, it is critical to restructure value chains for optimal efficiency across the region, ensuring healthy cash flow and profitability by integrating various business functions such as sales, procurement, manufacturing, inventory, and logistics. Accurate performance assessment and the generation of high‑quality future forecasting information through data utilization have become key success factors (KSF), and we are actively looking to bring on experts in these areas.

The first aspect focuses on paperless operations and the automation of routine processes using technologies like RPA, OCR, and BPM:

• RPA: Automation Anywhere, Blue Prism, UiPath

The second aspect involves automating business and management data visualization, budget/performance analysis, and forecasting using BI, EPM, ML, and AI:

• BI: Tableau, Power BI
• EPM: Anaplan, OneStream, Jedox, Tagetik
• ML/AI: DataRobot, Celonis, Alteryx, H2O

It is anticipated that the roles of Managing Directors and CFOs at Japanese companies in Southeast Asia will expand. CFOs will be expected to go beyond traditional responsibilities like finance and treasury to include HR, IT, and procurement, providing data analysis and insights to enhance corporate value.

The pandemic has accelerated the delegation of authority due to physical movement restrictions, a trend that continues. While business expansion among Japanese companies could be somewhat controlled by headquarters in Japan, handling competition and entering the local market requires swift information gathering and decision‑making on the ground. This has increased the need for a strong management cycle within Southeast Asia.

FT offers consulting services in accounting and management to Japanese companies operating in Southeast Asia, primarily targeting CEOs and CFOs. Based on business strategy and structure, the FT team focuses on optimizing business functions across the region, redefining responsibilities and authority, and refreshing operational and system infrastructure. Key services include:

Reconstructing operating models across Southeast Asia

• Building Global Business Services
• Establishing shared services and outsourcing

Designing and restructuring regional headquarters

• Realigning functions between Japanese headquarters, APAC, and local subsidiaries
• Creating business plans for regional headquarters design and restructuring
• Streamlining end‑to‑end operations (cross‑functional processes such as order‑to‑cash and procure‑to‑pay)
• Implementing and replacing accounting systems
• Defining requirements for operational automation tools (BPM, EPM, AI, etc.)
• Defining requirements for accounting systems (for standalone, consolidated, and performance management)

Automotive Manufacturer:

• Standardization and streamlining of performance reporting to global headquarters using Anaplan (EPM tool)
• Standardized HQ reporting templates
• Shifted from Excel‑based reporting to EPM tool‑based processes
• Simulations of sales data using the tool at local sites

Consumer Goods Manufacturer:

• Automated sales forecasting using Python
• Integrated external data (such as temperature and event data) into the tool
• Integrated sales data (brand, promotional activities, etc.) into the tool
• Generated and verified predictive algorithms, improving forecast accuracy
• Proposed optimization of promotional activities using the forecasting model

• In Japan, capabilities in finance and management consulting tend to be siloed. For example, one may become a specialist in a narrow area like fixed asset management. However, in Southeast Asia, consultants can develop their careers with a holistic view of company and business management.
• While Japanese headquarters often analyze group companies uniformly, Southeast Asia requires a more multi‑faceted approach. Each country or business is at a different phase, so some companies require a growth‑focused analysis while others need a productivity‑focused one. This environment allows consultants to acquire knowledge and skills in diverse analysis models and methods.
• Even specialists in specific areas in Japan can broaden their expertise in Southeast Asia. Digital skills and experience can be more easily applied across different domains.

As a Manager, you will demonstrate leadership in a mixed team of local and JCS members, managing projects while using personal strengths to support project and client development.

• Project management and leadership in accounting and management areas using digital tools
• Deep understanding of the functionality and value of digital tools from a user’s perspective, facilitating smooth requirements definition with users and coordination with development teams
• Beyond project work, leading sales and proposal activities for solutions using digital tools, as well as mentoring and guiding team members
• Leading alliance activities with tool vendors, including client conferences and the development of sales tools

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Managers across our Firm are expected to:

• Develop diverse, high‑performing people and teams through new and meaningful development opportunities.
• Collaborate effectively to build productive relationships and network.
• Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders.
• Align your team to key objectives as well as set clear priorities and direction.
• Make informed decisions that positively impact the sustainable financial performance and enhance the quality of outcomes.
• Influence stakeholders, teams and individuals positively – leading by example and providing equal opportunities for our people to grow, develop and succeed.
• Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self‑belief.
• Deliver superior value and high‑quality results to stakeholders while driving high performance from people across Deloitte.
• Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices.

• Experience working in a consulting firm on the topics listed in the “Work you’ll do” section.
• Proven track record of contributing to securing projects through proposal activities.
• Experience in leading projects.
• Native level Japanese and business level English or native level English and business level Japanese.
• Southeast Asia related consulting experience.

Experience

• We are actively recruiting individuals with experience using multiple applications on platforms such as Microsoft Power Automate or Google Cloud, rather than specific tool vendors.
• We are also actively hiring candidates with experience in Generative AI, particularly those with expertise in text and image generation.

Mindset

• Individuals currently residing in Japan who aspire to relocate overseas and build a consulting career in a global environment.
• Those from Southeast Asia who are currently living in Japan (with study or work experience in Japan) and wish to return to Southeast Asia for a career change.
• Individuals with study experience in Southeast Asia who want to establish a consulting career in the rapidly growing Southeast Asian market.
• Candidates with knowledge in finance and accounting, or digital technologies, who wish to support the global expansion of Japanese companies in Southeast Asia.

Due to volume of applications, we regret that only shortlisted candidates will be notified.

Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.

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JCS-ETP-FEP

Requisition ID: 110582