Senior Human Resources Cum Admin

Aroma Holiday Sdn Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A hospitality company in Kuala Lumpur is seeking a Human Resources Manager responsible for overseeing HR operations and compliance. The role demands at least 3 years of HR experience, with a focus on Malaysian Labour Laws. Benefits include medical coverage, annual leaves, and opportunities for career advancement with structured training programs. Candidates must be fluent in English and Mandarin to engage with diverse stakeholders.

Benefits

Medical benefits

Paid annual leave, medical leave & additional company leave

Company trip

Career advancement with structured training programs

Team activities, gatherings & engagement programs

Qualifications

• Minimum 3 years of HR-related experience, including 2-3 years in a managerial role.
• Strong knowledge of HR operational practices and employee discipline.
• Proficient in both written and spoken English and Mandarin.

Responsibilities

• Manage payroll processing and statutory contributions.
• Conduct workforce planning aligned with business growth.
• Develop and implement HR policies and procedures.
• Drive performance appraisal systems and KPI evaluations.

Skills

Communication skills

Interpersonal skills

Knowledge of Malaysian Labour Laws

Confidentiality

Independence

Education

Bachelor's degree in Human Resource Management or Business Administration

Job description

Fully responsible for the Company’s Human Resources and Administrative management, overseeing end-to-end HR processes and administrative operations. Ensures that HR policies, administrative procedures, and execution are aligned with the Company’s strategic objectives and comply with Malaysian employment laws and regulations. Through effective talent management, performance systems, and administrative support, this role ensures smooth daily operations and sustainable organizational growth.

HR Operations & Compliance

• Manage payroll processing, leave administration, and statutory contributions (EPF, SOCSO, EIS).
• Ensure HR operations comply with the Employment Act and relevant Labour laws and regulations.
• Handle employee disciplinary matters, including Warning Letters, Show Cause Letters, and termination processes.
• Maintain accurate, complete, and compliant employee records and documentation.

Recruitment & Talent Management

• Manage the full recruitment cycle, including job descriptions (JD), interviews, offer letters, and onboarding arrangements.
• Conduct workforce planning aligned with business growth and organizational expansion.
• Oversee probation evaluation and confirmation processes with clear assessment criteria and proper documentation.

Performance & Reward

• Drive and manage performance appraisal systems and KPI evaluation frameworks.
• Assist in planning and executing annual salary reviews, performance increments, and incentive schemes.
• Maintain job grading, ranking, and career development frameworks to support long-term employee growth.

HR Policy & Process Improvement

• Develop, review, and implement HR policies, SOPs, and related procedures.
• Continuously improve HR processes to enhance efficiency and compliance.
• Ensure HR documentation, policies, and processes are practical, enforceable, and risk-controlled.

Employee Relations & Advisory

• Act as the primary point of contact for employee-related HR matters.
• Provide HR and Labour law advisory support to management for decision-making.
• Assist in resolving employee conflicts, grievances, and disciplinary issues to maintain a positive work environment.

Administration & Office Management

• Coordinate office events and festive activities.
• Oversee daily office administration, including office supplies, facilities maintenance, and vendor management.
• Manage administrative budgets and cost control.
• Administer company administrative policies, procedures, and internal coordination.
• Provide administrative support to management and all departments.

Job Requirements:

• Bachelor’s degree or above in Human Resource Management, Business Administration, or related fields.
• Minimum 3 years of HR-related experience, including 2–3 years in a managerial role.
• Strong knowledge of Malaysian Labour Laws and HR operational practices.
• Hands‑on experience in employee discipline, probation management, and termination cases.
• Excellent communication, documentation, and interpersonal skills.
• Able to work independently, maintain confidentiality, and demonstrate high professional integrity.
• Must be proficient in both written and spoken English and Mandarin to communicate with mandarin‑speaking stakeholders.

Benefits:

• Medical benefits
• Paid annual leave, medical leave & additional company leave
• 5 working days per week
• Company trip
• Career advancement with structured training programs
• Team activities, gatherings & engagement programs

Application Questions

• What’s your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years’ experience do you have as a Marketing Role?
• How many years of digital marketing experience do you have?
• Which of the following languages are you fluent in?