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Travel Agency jobs in Malaysia

Travel Customer Experience Representative (Remote)

Prestige Travel Agency by Mich

George Town
Remote
MYR 100,000 - 150,000
10 days ago
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Business Developement Executive (B2B)

Travelog

Kuala Lumpur
On-site
MYR 100,000 - 150,000
10 days ago

Travel Operations Lead - Air Ticketing & Group Bookings

MITT Hijrah Travel & Tours Sdn Bhd

Johor Bahru
On-site
MYR 100,000 - 150,000
10 days ago

Japanese Speaker Corporate Tour Operation (REF: NS)

Pasona

Kuala Lumpur
On-site
MYR 200,000 - 250,000
10 days ago

Strategic Travel Partnerships Executive

Travelog

Kuala Lumpur
On-site
MYR 100,000 - 150,000
10 days ago
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Digital Marketing Executive

Golden Destinations

Kuala Lumpur
On-site
MYR 200,000 - 250,000
6 days ago
Be an early applicant

General Sales Agent Representative

EU Holidays Pte Ltd (Travel Agency, Singapore)

Malacca City
On-site
MYR 100,000 - 150,000
6 days ago
Be an early applicant

Accountant

Chan Brothers (PK) Travel Agency Sdn Bhd

Kuala Lumpur
On-site
MYR 100,000 - 150,000
7 days ago
Be an early applicant
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Senior Associate, Business Development, Malaysia

Klook

Kuala Lumpur
On-site
MYR 40,000 - 60,000
10 days ago

Travel Sales Consultant - Flexible Hours & Commissions

TU HOLIDAYS SDN BHD

Selangor
On-site
MYR 24,000 - 36,000
10 days ago

Telesales Executive

Travelog Holidays Sdn Bhd

Kuala Lumpur
On-site
MYR 100,000 - 150,000
10 days ago

Travel Advisor

Touracle India Pvt Ltd

Kuala Lumpur
On-site
MYR 100,000 - 150,000
10 days ago

Tour Coordinator

Super Tours & Travel Service Sdn Bhd

Seberang Perai
On-site
MYR 100,000 - 150,000
10 days ago

TOUR DESK SUPERVISOR

VS ADVENTURE TRAVEL SDN. BHD.

Kuah
On-site
MYR 40,000 - 55,000
10 days ago

Operations Executive (Travel & Ticketing)

MITT Hijrah Travel & Tours Sdn Bhd

Johor Bahru
On-site
MYR 100,000 - 150,000
10 days ago

Senior Manager / General Manager (Travel & Tourism, KL Gateway) #BSTS181#

Asia Recruit

Kuala Lumpur
On-site
MYR 100,000 - 150,000
10 days ago

Senior Manager/General Manager

Asia Recruit

Kuala Lumpur
On-site
MYR 300,000 - 400,000
10 days ago

TOURISM SALES EXECUTIVE

Koperasi Serbaguna Iman Malaysia

Gombak
On-site
MYR 40,000 - 60,000
10 days ago

Remote Travel Experience Specialist

Prestige Travel Agency by Mich

George Town
Remote
MYR 100,000 - 150,000
10 days ago

Travel Consultant (Sales)

TU HOLIDAYS SDN BHD

Selangor
On-site
MYR 24,000 - 36,000
10 days ago

Senior Travel Sales & Operations Lead

Sunway Travel

Selangor
On-site
MYR 30,000 - 50,000
10 days ago

Remote Travel Concierge — Design Seamless Journeys

Hjbtravels

George Town
Remote
MYR 30,000 - 40,000
10 days ago

Outbound Travel Sales Pro – Mandarin & English

Travelog Holidays Sdn Bhd

Kuala Lumpur
On-site
MYR 100,000 - 150,000
10 days ago

Travel Experience Designer — Sales & Client Support

Holidaygogogo Tours Sdn Bhd

Shah Alam
On-site
MYR 150,000 - 200,000
10 days ago

Travel Sales Specialist — Close Deals, Craft Itineraries

Nuzha Travel & Tours

Selangor
On-site
MYR 150,000 - 200,000
8 days ago

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Similar jobs:

Travel jobs
Travel Customer Experience Representative (Remote)
Prestige Travel Agency by Mich
Remote
MYR 100,000 - 150,000
Full time
11 days ago

Job summary

A travel agency is seeking a Travel Customer Experience Representative to support clients throughout their travel journey. This role involves responding to inquiries, assisting with bookings, and resolving concerns with empathy. The ideal candidate will have strong communication skills and prior customer service experience, preferably in the travel industry. This is a fully remote position offering flexible work, career growth opportunities, and travel perks.

Benefits

Fully remote, flexible work environment
Career growth opportunities
Travel perks and industry discounts
Training and ongoing support

Qualifications

  • Customer service experience required; travel or hospitality experience preferred.
  • Comfortable with technology and learning booking systems and CRM tools.
  • Passion for travel and client-focused service.

Responsibilities

  • Respond to customer inquiries via phone, email, and messaging platforms.
  • Assist clients with travel bookings, modifications, cancellations, and special requests.
  • Resolve customer concerns with empathy and effective problem-solving.

Skills

Excellent written and verbal communication skills
Customer service experience
Strong organizational skills
Comfortable with technology
Ability to work independently
Job description
Job Description

Prestige Travel Agency by Mich is seeking a Travel Customer Experience Representative to support clients throughout their travel journey, from booking through post-trip follow-up. This role is ideal for someone passionate about travel, customer service, and delivering high-quality experiences in a remote environment.

Key Responsibilities
  • Respond to customer inquiries via phone, email, and messaging platforms in a timely and professional manner.
  • Assist clients with travel bookings, modifications, cancellations, and special requests.
  • Provide accurate information on destinations, travel requirements, and agency policies.
  • Follow up with clients to confirm itineraries and satisfaction.
  • Resolve customer concerns with empathy and effective problem-solving.
  • Maintain accurate client and booking records.
Qualifications
  • Excellent written and verbal communication skills.
  • Customer service experience required; travel or hospitality experience preferred.
  • Strong organizational skills and attention to detail.
  • Comfortable with technology and learning booking systems and CRM tools.
  • Ability to work independently in a remote setting.
  • Passion for travel and client-focused service.
What We Offer
  • Fully remote, flexible work environment.
  • Career growth opportunities within the agency.
  • Travel perks and industry discounts.
  • Training and ongoing support from a collaborative team.
Equal Opportunity Statement

Prestige Travel Agency by Mich is an Equal Opportunity Employer and values diversity in the workplace.

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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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