It Support jobs in Malaysia

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• Bachelor's degree in IT, Computer Science, or equivalent experience (preferred).
• Able to speak in English, Bahasa Malaysia, and Mandarin.
• Proven experience in IT support, systems administration, or a similar role.
• Hands-on experience with Shopify & SiteGiant.
• Familiarity with domain/DNS management and web hosting environments.
• Strong troubleshooting and communication skills.
• Ability to manage multiple tasks and prioritize effectively.

Job Summary: We are seeking an experienced and resourceful IT Specialist with a strong understanding of IT support, systems management, and web technologies, especially e-commerce platforms like Shopify and SiteGiant. You will play a key role in maintaining our IT systems, providing technical support, and managing updates and improvements to our websites.

Key Responsibilities:

• Provide technical support for internal hardware, software, and network issues.
• Install, configure, and troubleshoot desktop and server systems.
• Manage and update e-commerce websites, primarily Shopify.
• Customize Shopify themes, troubleshoot plugins/apps, and implement new features.
• Ensure website functionality, security, and performance.
• Coordinate with marketing and design teams for web content updates.
• Monitor website analytics and implement improvements for performance and UX.
• Manage backups and disaster recovery for IT systems and websites.

Nice to Have:

• Experience with Shopify Liquid (templating language).
• Knowledge of SEO best practices.
• Familiarity with graphic design tools (e.g., Photoshop, Canva).
• Experience with email marketing tools and integrations.

What We Offer:

• Great working environment
• Opportunity to grow in a dynamic company

How to Apply: Please submit your resume and a brief cover letter outlining your experience with IT support and website management, especially Shopify.

• KWSP
• SOCSO
• Annual and medical leave in accordance with prevailing Labour Law