Operation Executive jobs in Malaysia
Operation Executive - Customer Success
OrgScale Recruitment Sdn Bhd
Executive, Operation (MEE) (Gurun, Kedah)
UEM Edgenta Berhad
Sales & CRM Operations Executive
Talent Switch
Discover more opportunities than anywhere else. Find more jobs nowOn-site Operations & Strategy Executive
IOI Properties Berhad
Operations Executive - Marketing
OrgScale Recruitment Sdn Bhd
Patient Solutions & PSP Operations Executive
DKSH Group
Connect with headhunters to apply for similar jobsSenior Executive, Trade Operations
Alliance Bank Malaysia Berhad
Senior Executive Sales Operation and Logistic
Kubota Malaysia Sdn. Bhd.
Executive, Operation Admin
Malaysia Airlines
Operations Executive (HK & Macau Support)
iFAST Global Hub AI Sdn Bhd
Senior Operation Executive
Primechem Malaysia Sdn Bhd
Operations Executive for Milk Product
Always Marketing Malaysia Sdn Bhd
Executive Operations & Admin Coordinator
Malaysia Airlines
OPERATIONS ADMINISTRATIVE EXECUTIVE
Texas Chicken (Malaysia) Sdn Bhd
Executive, Cargo Operation (Turkish Cargo)
Teleport
LEGAL EXECUTIVE (OPERATION)
TEE IP SDN BHD
Executive Assistant to CEO | Strategic Operations
Beicip Technology Solutions
Executive Assistant to COO - Operations & Travel Support
Ganjaran Kurnia Sdn. Bhd.
Studio Operations Executive
JCIL Art Group Sdn. Bhd.
Operations Executive
GLENEAGLES HOSPITAL PENANG
Operations Executive (Customer Service)
Collars Consultancy Pte. Ltd.
Operation Executive - Customer Success
Job summary
A high-growth client in Kuala Lumpur seeks an Operations Executive to oversee and optimize customer service operations across multiple markets. This critical role involves managing daily operations, improving workflows, and driving strategies to enhance customer satisfaction. The ideal candidate has 2–4 years of experience in customer service or operations, is detail-oriented, and possesses strong communication skills. Become a part of a dynamic team where your operational efficiency will make a significant impact.
Qualifications
- 2–4 years experience in customer service or equivalent operations roles.
- Ownership of tasks and adaptability.
- Ability to present findings to senior stakeholders.
Responsibilities
- Manage day-to-day operations of CS teams across 10 markets.
- Create, improve, and automate workflows.
- Focus on strategies to increase customer satisfaction.
Skills
We are representing a high-growth client seeking a detail-oriented and proactive Operations Executive to be the operational force behind their Customer Service (CS) team. This is a critical role where you will be learning and managing the day-to-day operations of CS teams that are operating across 10 markets.
If you thrive on process optimization, automation, and driving measurable increases in customer satisfaction, this challenge is for you.
The ideal candidate must meet the following essential criteria:
- Experience: 2–4 years of experience in customer service or equivalent operations roles (in tech, finance, or fast-paced corporate environments).
- Ownership: Detail-oriented, proactive, adaptable, and willing to take full ownership of outcomes.
- Tools: Proficient in Google Sheets and quick to learn new tools.
- Communication: Excellent English communication skills, able to present findings and collaborate with senior stakeholders.
- Problem-Solving: Good communication and problem-solving skills.
You will be the core driver of efficiency and excellence in customer interactions:
- Customer Success: Learn and manage the day-to-day operations of CS teams operating across 10 markets.
- Process Design: Create, improve, and automate workflows of the team.
- Impact: Focus efforts on strategies to increase customer satisfaction.
Prior experience in managing multi-market CS operations.
If you are ready to apply your operational efficiency and ownership mindset to high-volume Customer Success operations, please submit your application below.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.