80
Operation Executive jobs in Malaysia
Mall Operation Executive
URBAN COLLECTION SDN BHD
Alor Setar
On-site
MYR 100,000 - 150,000
5 days ago
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Operation Executive
People Pathfinders Sdn Bhd
Selangor
On-site
MYR 100,000 - 150,000
5 days ago
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Operation Executive
Chan Chee Kheong & Brothers Travel Sdn. Bhd.
Ipoh
On-site
MYR 100,000 - 150,000
6 days ago
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Marketing Operation Executive (Technical Delivery)
UNAVAILABLE
Kuala Lumpur
Hybrid
MYR 48,000 - 60,000
Yesterday
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Digital Operation Executive (6 months contract)
Sony Music
Kuala Lumpur
On-site
MYR 100,000 - 150,000
Yesterday
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Warehouse Operation Executive
Coca-Cola
Seremban
On-site
MYR 60,000 - 80,000
2 days ago
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Sales Operation Executive
Lee Kum Kee
Subang Jaya
On-site
MYR 40,000 - 60,000
2 days ago
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Connect with headhunters to apply for similar jobsOperation Executive (Admin/ Logistic/ Shipping/ Procurement/ Planner)
I Chemsolution
Selangor
On-site
MYR 100,000 - 150,000
2 days ago
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Admin & Operation Executive
Cool Juicery Sdn. Bhd.
Kuala Lumpur
On-site
MYR 30,000 - 45,000
2 days ago
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Operations Executive (Terminal Operations & Chartering)
Equatorial Marine Fuel Management Services Pte Ltd
Kampung Raja Uda
On-site
MYR 100,000 - 150,000
Yesterday
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Investment Operations Executive - Fresh Graduates
ACCA Careers
Kuala Lumpur
Hybrid
MYR 30,000 - 45,000
Yesterday
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Operations Executive (Campaigns)
MoneySmart Group
Kuala Lumpur
On-site
MYR 100,000 - 150,000
Yesterday
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Executive - Operations & Customer Service (Business Channels)
Hong Leong Bank
Kuala Lumpur
On-site
MYR 100,000 - 150,000
2 days ago
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Investment Operations Executive - Fresh Graduates
Michael Page
Kuala Lumpur
Hybrid
MYR 100,000 - 150,000
2 days ago
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Senior Supply Chain & Operations Executive
Zenyum
Kuala Lumpur
On-site
MYR 60,000 - 80,000
2 days ago
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Executive - Tenancy Operation
Genting Malaysia
Genting Highlands
On-site
MYR 100,000 - 150,000
4 days ago
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Senior Executive or Supervisor of Tour operation
Pasona Malaysia
Kuala Lumpur
On-site
MYR 150,000 - 200,000
4 days ago
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Executive, Cost Control (Marine Operation)
Malaysia Marine & Heavy Engineering
Pasir Gudang
On-site
MYR 60,000 - 80,000
4 days ago
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Sales Administrator / Operation Executive
Engtek Group
Bayan Lepas
On-site
MYR 40,000 - 60,000
6 days ago
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Logistics Operations Executive (Bandar Baru Enstek)
Carriera
Negeri Sembilan
On-site
MYR 100,000 - 150,000
4 days ago
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Operations Executive
AMAZING SALE TECHNOLOGY SDN. BHD.
Kuala Lumpur
On-site
MYR 100,000 - 150,000
4 days ago
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Area Executive - Dealer Operations
gradmalaysia.com
Kuala Lumpur
On-site
MYR 40,000 - 60,000
5 days ago
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Mall Operation Executive
URBAN COLLECTION SDN BHD
Alor Setar
On-site
MYR 100,000 - 150,000
Full time
6 days ago
Be an early applicant
Job summary
A reputable property management company in Kedah is looking for a candidate to manage tenant relationships, support marketing events, and oversee the daily operations of the mall. The role requires strong communication skills and experience in property management, ensuring a clean and safe environment for both tenants and visitors.
Qualifications
- Experience in tenant/customer management, leasing, or property management roles.
- Strong communication and problem-solving skills.
- Ability to work collaboratively with various departments.
Responsibilities
- Facilitate tenant handovers and manage customer complaints.
- Work with finance on credit monitoring.
- Support mall events and marketing efforts.
- Oversee day-to-day operations and utility management.
Job description
Tenant, Customer & Leasing Management
- Facilitate the handover and takeover of shop units to and from tenants, including key management and initial unit inspection.
- Conduct site viewings of available lots for potential tenants.
- Proactively research and identify potential new businesses that align with the mall's tenant mix strategy and target audience. Plan and suggest suitable tenant replacements to management.
- Serve as a primary point of contact for tenant and customer complaints, concerns, and requests. Investigate issues thoroughly, implement effective solutions, and ensure they are resolved promptly and to the satisfaction of all parties.
- Prepare and distribute official memorandums (memos) to tenants regarding mall policies, updates, and formal communications.
- Manage the process of sealing lots due to non-compliance or lease termination.
Administrative & Credit Control
- Work closely with the Finance department on credit control matters for tenant accounts.
- Compile, analyze, and distribute regular reports related to tenant arrears, payment status, and credit control activities.
- Issue formal communications and letters to tenants regarding rental arrears and payment reminders.
- Maintain accurate and organized records of all tenant and customer communications, complaints, memos, and reports for audit and reference purposes.
Marketing & Event Support
- Provide operational support for mall marketing events and promotions.
- Coordinate the logistics for event setup, including liaising with vendors, suppliers, and internal teams.
- Manage the coordination and placement of vendor-operated machines (e.g., vending machines, kiddie rides) within the mall.
- Act as an operational liaison during events, addressing any tenant or customer complaints that arise to minimize disruption.
Facility & Operations Management
- Oversee the day-to-day operational services to ensure a clean, safe, and pleasant environment for shoppers and tenants. This includes monitoring and managing the performance of external service providers for:
- Security Services: Ensuring adequate coverage, monitoring incidents, and upholding safety protocols. Address security-related complaints from tenants and customers.
- Cleaning & Hygiene Services: Maintaining high standards of cleanliness throughout common areas, restrooms, and back-of-house. Promptly investigate and resolve complaints regarding maintenance and cleanliness.
- Pest Control: Scheduling and monitoring regular pest control treatments.
- Waste Disposal: Managing the efficient collection and disposal of mall waste.
- Landscape Maintenance: Overseeing the upkeep of all interior and exterior plantscapes.
- Car Park Monitoring: Supervising the efficiency, safety, and security of the mall's car park facilities. Liaise with parking operators to address customer complaints regarding faulty barriers, payment systems, congestion, and security.
Utility Management
- Compile and submit monthly meter reading reports for common area utilities.
- Assist in monitoring mall utility consumption and reporting any discrepancies.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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