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Remote System Support Specialist for Global Ops
Job summary
A leading recruitment firm is seeking a System Support Specialist to join their team. The individual will be responsible for day-to-day system maintenance, troubleshooting, and optimizing functionalities within the CW1 system. Key responsibilities include system monitoring, incident management, and user support. Candidates should have 1-2 years of relevant experience, preferably familiar with the CW1 system, strong problem-solving ability, and effective communication skills. This position is based in Bayan Lepas, Malaysia, offering remote work opportunities.
Qualifications
- 1-2 years working experience in related field.
- Proven experience working with CW1 system.
- Proficiency in English.
Responsibilities
- Monitor system performance and identify issues.
- Act as first responder to system-related incidents.
- Provide tier-1 support for internal users.
Skills
Education
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.