Operation Executive

Rakan KKM Sdn Bhd; Selangor; On-site; MYR 80,000 - 120,000; Full time

Job summary

A reputable hospital group in Malaysia is seeking a skilled Operations Manager to lead hospital operations. You will oversee various departments, manage budgets, and ensure adherence to regulations, all while supporting high-quality, patient-centered care. The ideal candidate will hold a relevant degree and have a minimum of 8 years of experience in hospital operations, preferably in a private setting. Strong organizational, planning, and interpersonal skills are essential for this role.

Qualifications

• Minimum 8 years’ experience in hospital operations, preferably in a private hospital.
• High emotional intelligence and excellent interpersonal skills.

Responsibilities

• Lead operations in hospitals.
• Oversee admissions, discharges, and patient flow.
• Manage departmental budgets and monitor expenses.
• Ensure adherence to regulations and quality standards.
• Support the delivery of quality patient care.

Skills

Organizational skills

Planning skills

Coordination skills

Interpersonal skills

Ability to multitask

Education

Degree in nursing, Operation Management, Healthcare Administration or related field

Job description

Overview

To lead the operations in the hospitals.

Oversee the smooth functioning of various departments within the hospital, including admissions, discharges, and patient flow.

To work together with the Regional Manager, stakeholders in the specific hospital and the team in HQ to re-engineer , improve, develop and operationalise a pragmatic personalise patients flow.

Coordinating and supervising staff, ensuring adequate staffing levels, and managing employee performance.

Managing departmental budgets, monitoring expenses, and identifying cost-saving opportunities.

Ensuring the hospital adheres to all relevant regulations and quality standards.

Identifying areas for improvement in operational processes and implementing strategies to enhance efficiency.

Collaborating with various departments such as nursing, imaging, laboratory, and specialist clinics to ensure seamless operations.

Supporting the delivery of quality patient care by coordinating services and resources.

Managing relationships with vendors and suppliers.

Overseeing the maintenance and safety of the hospital facilities.

Work together with the team in HQ at all times to address issues and proactively initiate improvement activities to ensure high quality efficient patient centric operation in the hospital.

Responsibilities

• To lead the operations in the hospitals.
• Oversee the smooth functioning of various departments within the hospital, including admissions, discharges, and patient flow.
• To work together with the Regional Manager, stakeholders in the specific hospital and the team in HQ to re-engineer , improve, develop and operationalise a pragmatic personalise patients flow.
• Coordinating and supervising staff, ensuring adequate staffing levels, and managing employee performance.
• Managing departmental budgets, monitoring expenses, and identifying cost-saving opportunities.
• Ensuring the hospital adheres to all relevant regulations and quality standards.
• Identifying areas for improvement in operational processes and implementing strategies to enhance efficiency.
• Collaborating with various departments such as nursing, imaging, laboratory, and specialist clinics to ensure seamless operations.
• Supporting the delivery of quality patient care by coordinating services and resources.
• Managing relationships with vendors and suppliers.
• Overseeing the maintenance and safety of the hospital facilities.
• Work together with the team in HQ at all times to address issues and proactively initiate improvement activities to ensure high quality efficient patient centric operation in the hospital.

Qualifications

• Degree in nursing, Operation Management, Healthcare Administration or related field.
• Minimum 8 years’ experience in the hospital, preferably with relevant experience in a private hospital operation.
• Excellent organizational, planning, and coordination skills.
• Able to multitask and work under pressure.
• High EQ and excellent interpersonal skill.

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