4
Jobs at Astro in Malaysia
Associate, Anti Piracy (Investigation) (Location: Johor)
Astro
Johor
On-site
MYR 100,000 - 150,000
Full time
25 days ago
Job summary
A leading entertainment company in Johor is seeking a field enforcement professional to support anti-piracy initiatives. The candidate will identify piracy cases and educate customers about copyright laws, ensuring compliance with legal standards. Experience in field operations or sales is preferred. This role involves conducting field operations and collaborating with multiple teams to convert piracy users into legitimate customers.
Benefits
Vibrant office culture
Opportunities for career advancement
Performance rewards
Qualifications
- Experience in sales, security, or compliance-related roles.
- Comfort with mobile reporting tools and apps.
- Willingness to learn about copyright enforcement.
Responsibilities
- Support anti-piracy by identifying piracy cases.
- Act as liaison between sales, legal, and PDRM.
- Conduct field operations to document piracy cases.
- Educate customers on copyright laws.
Skills
Field operations experience
Customer-facing experience
Understanding of copyright laws
Comfort with mobile reporting tools
Tools
Eagle app
Job description
WHY JOIN US?
Job Responsibilities
- We practice a vibrant & energetic office culture.
- We provide opportunities for career advancement within the company.
- Good performance is always rewarded accordingly.
Job Responsibilities
- To support Astro’s anti-piracy initiative by identifying commercial piracy cases and delivering CID letters in collaboration with the direct and In-direct sales team.
- To act as a field enforcer and liaison between sales, legal, and PDRM teams to ensure compliance and conversion of piracy users into legitimate CE customers.
- To ensure high conversion of piracy cases into legitimate Astro CE customers while maintaining strong documentation and compliance standards.
- Meeting or Conduct weekend check at commercial outlets suspected of piracy.
- Conduct field operations to identify and document piracy cases with full evidence submission via the Eagle app.
- Collaborate with (DSM,IDSM,DSR) to deliver CID letters to suspected piracy users.
- Maintain detailed logs of piracy cases, CID deliveries, and conversion outcomes.
- Support coordination with PDRM for raid operations when required.
- Educate commercial customers on copyright laws and the risks of using pirated content.
- Provide weekly reports to Sales Planning and Commercial Enterprise leadership.
- Assist in refining anti-piracy strategies based on field insights and customer feedback.
- Ensure all enforcement and sales activities comply with legal and ethical standards.
- Ensure compliance with Astro’s anti-piracy protocols and reporting standards.
- Ad-hock for audit or piracy cases.
- Field operations or enforcement experience, preferably in sales, security, or compliance-related roles.
- Experience in customer-facing roles, such as direct sales, field marketing, or service recovery.
- Basic understanding of copyright or intellectual property enforcement, or willingness to learn quickly.
- Comfortable with mobile reporting tools and apps (e.g., Eagle app or similar)
- Experience working in fast-paced, target-driven environments.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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