The Manager, Human Resources & Administration plays a critical role in ensuring the smooth execution of HR operations, administrative functions, and compliance within the organization. The position is responsible for supporting the Head of Human Resources & Administration by overseeing day-to-day operations while fostering a highly inclusive culture and driving effective human capital management.
DUTIES AND RESPONSIBILITIES
- HR Operations & Compliance
- Ensure efficient HR operations, policy implementation, and compliance monitoring.
- Maintain strict adherence to international, national, and Group laws governing employment regulations.
- Provide HR advisory to management and employees, ensuring alignment with legal and best practices.
- Human Resources Responsibilities
- Oversee HR operations and ensure compliance with regulatory standards.
- Manage immigration matters, including employment and dependant passes.
- Employee & Stakeholder Relations
- Handle conflict resolution and workplace mediation.
- Maintain strong communication to support employee engagement.
- Foster a positive and inclusive workplace culture.
- HR Technology & Payroll Management
- Leverage HRIS systems and digital HR tools for operational efficiency.
- Oversee payroll management and benefits administration.
- Office Administration & Asset Management
- Develop and enforce Office Administration SOPs across the organization.
- Oversee office administration and asset management to ensure efficiency.
- Supervise HR & Administration Executives in handling documentation and travel arrangements.
- Coordinate with other departments to align administrative support with company strategy.
- Plan and implement efficient administrative procedures for daily operations.
- Monitor office environment, ensuring good housekeeping and proper equipment maintenance.
- Manage vendor relationships and oversee procurement for HR-related services.
- Maintain HR documentation and compliance records effectively.
- Handle additional duties as assigned by the immediate superior.
QUALIFICATION AND EXPERIENCE
- Candidate must possess at least a Bachelor's Degree in Human Resource Management or equivalent.
- At least 10 years of relevant working experience, with a focus on compliance and operational efficiency.
- Industry exposure in MNCs, local, international, hospitality, retail, and F&B sectors is highly preferred.
- Sound knowledge of employment laws, regulatory frameworks, and HR best practices.
- Proficiency in English, Bahasa Malaysia, and Mandarin is required; proficiency in Mandarin is especially important for communication with Mandarin-speaking clients.
- Strong stakeholder management skills with the ability to collaborate across departments.
- Proficiency in HRIS systems and digital HR tools for process optimization.
- Excellent communication and interpersonal skills for handling employee relations and workplace culture initiatives.
- Strategic thinking and problem-solving abilities to drive HR process improvements.
- Experience in office administration, asset management, and vendor coordination.
- Ability to handle sensitive and confidential information with discretion and professionalism.
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