Admin Assistant-Jobs in Malaysia

Our people are ambitious and humble, believing in what they do and convinced that our purpose is shaping a world of trust. With responsibility and openness, they daily serve our 400,000 clients in 140 countries, to better society. Across all our businesses and countries, each one of our people leaves their mark in shaping society.

We believe that leaving a mark is a true challenge and opportunity for every one of us, a sign of trust and impact, a bond with the future, and proof of growth and development.

Being part of the BV family is more than just working; it’s being convinced that you will leave your mark… in shaping a world of Trust.

• Handle the SMAX Service Management Request for KM workflow.
• Manage the SMAX KM Articles & News workflow: Compile, classify relevant content and publish it on the platforms (Teams, Viva Engage, etc.). Organize meetings and follow up with relevant stakeholders (creator, reviewer, etc.).
• Manage the SMAX banner update.
• Promote collaboration and knowledge sharing culture through defining, supporting and encouraging the use of knowledge for employees of all skill levels and roles.
• Participate in meetings and interviews to identify and create Knowledge contents and to share the KM process.
• Maintain KM documentation up to date.
• Maintain the knowledge management system or platform contents up to date: ensure that the KM content is up to date (archival dates for articles follow up).
• Help capture new knowledge: suggestions for new articles content, identify the missing content (Leia reports).
• Actively share KM news and content for IT community on the different channels (Viva Engage, Teams communities).
• Apply the KM calendar: KPI, highlight articles, monthly review.
• Data Management.

• Possess a bachelor's degree in information management, library science, business administration, or related field.
• Additional certifications in Knowledge Management preferred.
• Advanced skills in Microsoft Office (Excel, reports, KPIs).
• Basic data management and analysis skills.
• Digital content management.
• Graphic Design Competencies: Intermediate to advanced skills in graphic design tools Canva.
• Familiarity with collaboration tools (Teams, Viva Engage & social networks).
• Proactive approach to knowledge sharing.
• Strong communication abilities; ability to work across different skill levels and departments, works collaboratively with colleagues to achieve organizational goals.
• Excellent organizational skills.
• Attention to detail.
• Analytical thinking.
• Collaborative mindset.
• Ability to strongly support and build knowledge products.
• Demonstrates strong oral and written communication skills.
• Advanced knowledge of HTML highly desirable.
• Ability to work efficiently with multiple tasks.

Join an inclusive, flexible and diverse company where you can thrive while contributing to positively transforming the world we live in.

#ShapingaWorldofTrust #leaveyourmark