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Retail jobs in Canada

Retail Manager l Retail l Marks & Spencer l MY

Retail Manager l Retail l Marks & Spencer l MY
Robinson & Co (Singapore) Pte Ltd
Kuala Lumpur
MYR 80,000 - 100,000
Urgently required
3 days ago
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Retail Sales Executive | Kuala Lumpur

Retail Sales Executive | Kuala Lumpur
Tap Growth ai
Kuala Lumpur
MYR 100,000 - 150,000
Urgently required
Today

Part Time Retail - Typo Gurney Paragon

Part Time Retail - Typo Gurney Paragon
Cotton On Group
George Town
MYR 20,000 - 100,000
Urgently required
Today

Temporary Retail Assistant (Tun Razak Exchange Trx)

Temporary Retail Assistant (Tun Razak Exchange Trx)
Muji Malaysia Sdn Bhd
Kuala Lumpur
MYR 100,000 - 150,000
Urgently required
Today

Retail Training & Development Associate

Retail Training & Development Associate
Coach
Kuala Lumpur
MYR 60,000 - 80,000
Urgently required
Today
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Store Manager l Retail l M&S IOI City l MY

Store Manager l Retail l M&S IOI City l MY
Al-Futtaim
Putrajaya
MYR 70,000 - 100,000
Urgently required
3 days ago

Finance & Admin Executive

Finance & Admin Executive
FRL MATSUDA RETAIL SDN. BHD.
Petaling Jaya
MYR 50,000 - 70,000
Urgently required
3 days ago

Retail & Marketing Supervisor

Retail & Marketing Supervisor
Pelangi Publishing Group Bhd.
Bandar Baru Bangi
MYR 100,000 - 150,000
Urgently required
3 days ago
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Retail Sales Assistant (Penang & Seremban 2)

Retail Sales Assistant (Penang & Seremban 2)
Purple Cane Holdings Sdn Bhd
Seremban
MYR 20,000 - 100,000
Urgently required
3 days ago

Manager, Retail Training & Development

Manager, Retail Training & Development
Tapestry
Kuala Lumpur
MYR 80,000 - 100,000
Urgently required
3 days ago

Licensed General Manager Optical Retail FT Georgetown, SC #315

Licensed General Manager Optical Retail FT Georgetown, SC #315
Eyemart Express
George Town
MYR 100,000 - 150,000
Urgently required
3 days ago

Retail Sales Assistant (Garmin Outlet at Gurney Plaza, Penang)

Retail Sales Assistant (Garmin Outlet at Gurney Plaza, Penang)
AECO Technologies (M) Sdn Bhd
George Town
MYR 100,000 - 150,000
Urgently required
3 days ago

Retail Assistant

Retail Assistant
Carlo Rino Group Berhad
Johor Bahru
MYR 100,000 - 150,000
Urgently required
3 days ago

Commercial Project Management - Retail and Fulfilment (Open to Fresh Graduates)

Commercial Project Management - Retail and Fulfilment (Open to Fresh Graduates)
Shopee
Kuala Lumpur
MYR 100,000 - 150,000
Urgently required
3 days ago

Regional Training & Audit - Senior Executive (F&B Retail)

Regional Training & Audit - Senior Executive (F&B Retail)
US Pizza Malaysia
Johor Bahru
MYR 100,000 - 150,000
Urgently required
3 days ago

Retail Sales Assistant (Garmin Outlet at Queensbay Mall, Penang - Qb)

Retail Sales Assistant (Garmin Outlet at Queensbay Mall, Penang - Qb)
AECO Technologies (M) Sdn Bhd
George Town
MYR 100,000 - 150,000
Urgently required
4 days ago

Retail Sales Assistant

Retail Sales Assistant
Purple Cane Holdings Sdn Bhd
Seremban
MYR 20,000 - 100,000
Urgently required
4 days ago

Retail Sales Assistant (Seremban)

Retail Sales Assistant (Seremban)
Purple Cane Holdings Sdn Bhd
Seremban
MYR 20,000 - 100,000
Urgently required
4 days ago

ISC - Key Account Manager-Kuala Lumpur

ISC - Key Account Manager-Kuala Lumpur
Lazada
Malaysia
MYR 60,000 - 80,000
Urgently required
4 days ago

Food Buyer l Retail l Marks & Spencer l MY

Food Buyer l Retail l Marks & Spencer l MY
Al-Futtaim Automotive
Kuala Lumpur
MYR 100,000 - 150,000
Urgently required
5 days ago

Retail Crew ( Ipoh Parade )

Retail Crew ( Ipoh Parade )
Krispy Kreme Doughnuts
Ipoh
MYR 20,000 - 100,000
Urgently required
5 days ago

Retail Associate - Nike (Mitsui Outlet Park, KL)

Retail Associate - Nike (Mitsui Outlet Park, KL)
Nike
Selangor
MYR 100,000 - 150,000
Urgently required
5 days ago

Retail Store Manager-Dataran Pahlawan Malacca

Retail Store Manager-Dataran Pahlawan Malacca
KK Malaysia
Malacca City
MYR 100,000 - 150,000
Urgently required
5 days ago

Retail Assistant (Nu Empire)

Retail Assistant (Nu Empire)
Muji Malaysia Sdn Bhd
Subang Jaya
MYR 100,000 - 150,000
Urgently required
5 days ago

Buying Assistant l Retail l Marks & Spencer l MY

Buying Assistant l Retail l Marks & Spencer l MY
Al-Futtaim Automotive
Kuala Lumpur
MYR 30,000 - 45,000
Urgently required
5 days ago

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Retail Manager l Retail l Marks & Spencer l MY

Be among the first applicants.
Robinson & Co (Singapore) Pte Ltd
Kuala Lumpur
MYR 80,000 - 100,000
Be among the first applicants.
3 days ago
Job description
Overview

Established in the 1930s as a trading business, Al-Futtaim today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates.

Structured into five operating divisions; automotive, financial services, real estate, health, retail including Marks & Spencer brand; employing more than 33,000 employees across more than 20 countries in the Middle East, Asia and Africa, we partner with over 200 of the world's most admired and innovative brands.

Al-Futtaim’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration, integrity; Al-Futtaim continues to enrich the lives and aspirations of our customers each and every day. For more information visit: www.alfuttaim.com

Job Purpose

Job Purpose

Drive Sales performance and ensuring revenue targets are met across all stores

Monitoring and improving the performance of all stores.

Implement marketing and promotional campaign to boost sales

Ensuring consistent customer service across all stores

People & talent management for all stores.

Job Descriptions

Driving Sales and Business Excellence

  1. To lead the store management team and floor staff to achieve the sales budget/target set.
  2. Co-ordinates people resource and activity to ensure right people in the right place to deliver the sales plan
  3. Takes part in commercial walk rounds with Store Manager and store visitors.
  4. Complete probes and ensure the actions are delivered.
  5. Keeps up to date with all key communication documents and takes appropriate action.
  6. Organizes resource to ensure optimum stock levels for opening and throughout the trading day
  7. Co-ordinate the deliveries, early morning fill / ambient operation in line with the FIFO.
  8. Manages shelf availability to deliver accurate results for the store.
  9. Co-ordinates stock accuracy adjustments and ensures activity is delivered within relevant timelines.
  10. Maintains knowledge of the day-to-day stock holding in the store and can co-ordinate resources to ensure availability is maintained throughout the day.
  11. Organizes resource to deliver corporate layout, phase changes, floor plan and planogram implementation
  12. Co-ordinate resources to deliver launches and phase change implementation.
  13. Organize resources to deliver floor plan implementation.
  14. Carries out decor and equipment check and implements follow up actions.
Customer Experience Management
  1. Co-ordinates resource across zones and Key service areas to ensure customer needs are met
  2. Ensure all of the Zones, tills and key service areas are resourced and reacts on a daily basis to meet the needs of our customers.
  3. Responds to and deals with Customer queries, concerns and complaints.
  4. Flexible approach to working in other areas of the store to meet customer demands.
  5. Guides, coaches and leads the Store team which help improve the customer shopping experience
  6. Ensures a memorable shopping experience by engaging with and making a personal connection with the customer.
  7. Delivers great service for our customers and role models 'Service -Doing the Right Thing' and our 4 key service behaviors at all times - Being Positive, Being Determined, Taking Ownership & Responsibility and Being Respectful'.
  8. Observes service delivery and provides feedback to individuals who do not demonstrate the key service behaviors.
  9. Recognizes individuals who deliver excellent service by giving feedback and nominations to reward those who provide excellent customer service.
Standards
  1. Ready to Trade Standards
  2. Co-ordinates resources across zones to ensure that ‘packet perfect standards’ are maintained.
  3. Provides guidance and feedback to customer assistants on hygiene standards.
  4. Ensures standards at all service points are maintained throughout the day.
  5. Co-ordinates resource and allocates Due Diligence activities to ensure department is trading safely and legally
  6. Co-ordinates DEF Reduction and removal.
  7. Completes / prepares compliance paperwork for Sign Off.
  8. Carries out Duty Management role before store opens / post closure.
  9. Manages the bag and locker checks / till to ensure dual control compliance and protection of the individual being searched.
Product and Range Optimization
  1. Collaborate with buying and merchandising teams to curate product ranges that align with customer needs and preferences.
  2. Use store-level sales data and customer feedback to optimize product offerings, ensuring relevance and alignment with market trends.
  3. Drive the successful execution of product launches, seasonal campaigns, and promotional activities at the store level.
  4. Ensure stores maintain optimal stock levels, with a focus on availability, accuracy, and alignment with customer demand.
  5. Monitor product performance and work with store teams to adjust displays and offerings to maximize sales.
People
  1. Manages a committed team who feel fully engaged, supported and recognized for their contribution
  2. Communicates effectively and engages team through team briefs and huddles.
  3. Takes time to ensure employees understand the part they play in delivering their accountabilities.
  4. Provides regular feedback to team members and recognizes individuals who perform well in their role.
  5. Understands Engagement Survey scores and takes action to drive improvements across the team/department/store.
  6. Drives individual performance and develops potential
  7. Delivers the performance review process within agreed time frames and drives delivery of consistent standards of performance and behavior.
  8. Agrees stretching targets for their team and takes appropriate action to deal with poor performance in a timely manner.
  9. Takes an active role in ensuring all new and existing employees develop the skills and experience to perform well in their roles.
  10. Identifies and develops talent through effective development planning.
  11. Identifies recruitment needs and takes an active role in the selection of their team.
  12. Implements Company HR policies fairly and consistently across the store to drive improvements in attendance and behavior.
  13. Takes Ownership for own development.
Costs
  1. Contributes to the store's profitability through minimizing losses and accurate staff cost management
  2. Plans and allocates staffing resources across the section with rostering to ensure that the operational needs of the store are met and are within budget.
  3. Reviews individual transaction rate data and takes appropriate action to improve performance.
  4. Reduces idle time on tills by ensuring resource is redeployed appropriately
  5. Manages and plans holiday/vacation ceilings to ensure that the operational needs of the section and store are met.
  6. Ensures that there is an effective absence management process in place with the return-to-work process.
Others
  1. To conduct regular store-walk with the store management team to enhance area of improvement within stores.
  2. To feedback to HQ areas of opportunity supported by facts and numbers.
  3. To attend to customer’s queries and address complaints within 24 hours.
  4. Work closely with VM teams to ensure all stores windows, event areas, and selling floor always represent the brand message and standard of display is always high and correct decors are used.
  5. Ensuring stocks inventory and counts are accurately maintained, recorded, executed.
  6. Collaborate with other functional support departments to continuously enhancing Stores overall business and operations
  7. Take lead for Atrium, Pop-up and or new stores opening, Store refit, store move, or closure.
  8. Other ad hoc matter occurs from time to time
Job Requirements

Education:

Minimum Experience and Knowledge:

  1. 10 years of experience in retail industry with similar size and business profile.
  2. Strong Commercial acumen to understand, observe and predict the market business trend so to plan accordingly
  3. In depth knowledge of diverse business functions and principles related to retail

Job-Specific/Technical Skills required to complete the tasks:

  1. Able to set directions and inspire team members to embrace and deliver desire results within reasonable timeline.
  2. Strong Communication and influencing skills
  3. Open minded, innovative and creative in problem solving and implementing business solutions appropriately
  4. Strong numerical, analytical and interpretive skills to optimize trading performance
  5. Adaptable of Brand Strategy
  6. Great Computer literacy especially related to data analytic and numbers
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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