Retail jobs in United States

a. Formulate Deployment Strategies

Develop manpower deployment plans based on retail targets, market conditions, and new product strategies. This includes:

• Retail structure setup
• Recruitment and selection
• Performance assessment

b. Analyze Position Characteristics

• Special Zones / Counters: Brand Ambassador (BA), Sales Manager (SM), Trainer, Merchandiser (MD), etc.
• Experience Stores: Brand Ambassador (BA), Branch Manager (BM)

Implement efficient manpower utilization strategies to maintain balance between operational costs and output performance while ensuring headcount control aligns with budget limits.

Align regional execution with KPI assessment standards for key retail positions as issued by the management line.

a. Develop Compensation Structures

Work with the Head Office Retail Manpower Team to formulate BA compensation plans linked to sales performance, including:

• Basic Salary
• Base Commission
• Assessment Commission
• Overall Completion Rate Incentive

b. Design Regional Commission Schemes

Formulate per-unit commission structures based on:

• Individual productivity forecasts
• Per-unit cost forecasts
• Individual cost forecasts

c. Align Incentive Projects

• Honorary Certificates
• Holiday Care Packages
• Non-Monetary Incentives

a. Foster Team Collaboration

Promote teamwork with clear goals, standardized processes, and controlled operations.

b. Optimize BA Deployment

Ensure full manpower coverage in key B+ business districts to achieve 100% BA coverage.

c. Streamline In-Store Consultant Workflows

Define and standardize daily work content for in-store consultants:

• Product introduction and communication scripts
• Purchase handling (inspection, event explanation, inventory management)
• Customer service and follow-up
• NSS (Customer Satisfaction) tracking

Monitor individual BA productivity, identify issues, and report daily.

d. Improve Low-Productivity BA Performance

• Store transfers or role adjustments
• Training and performance monitoring
• Counseling or separation if necessary

e. Refine BM and SM Management Standards

• Store coverage rate and visit frequency
• Visit duration and non-promoted product volume
• Product displays, layout, and stock management
• Event execution and compliance
• Team performance and management effectiveness

f. Standardize Store Visit Procedures

Establish a systematic, actionable, and executable visit process for BM, SM, and RRM (Regional Retail Manager).

• Which of the following types of qualifications do you have?
• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years of recruitment experience do you have?
• How many years' experience do you have in industrial relations & employment law?

FMCG Manufacturing 51-100 employees

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