Jobs at Hong Leong Bank in Malaysia

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If you are looking to excel and make a difference, take a closer look at us…

• Meet sales target by securing new quality loans in line with Management decision on the portfolio mix of products and customers;
• Maintain good business relationship with internal and external stakeholders;
• Ensure documents for loan application received from dealer/customer are in accordance to guidelines requirement;
• Ensure authentication of identification, income and vehicle documents;
• Ensure consent is given by customer before proceeding further on the loan applications;
• Interview applicant and conduct thorough KYC;
• Perform data entry in LOAD$ system and ensure data keyed in is complete and accurate;
• Perform credit recommendation or write up to the loan application;
• Constantly update dealers on the status of cases submitted on a daily basis;
• Ensure timely issuance of Letter of Undertaking to dealer and follow up on the execution of HP Agreement and other related documents;
• Serve Product Disclosure Sheet (PDS) and brief customer on the content of HP Agreement and witness the executive of the Agreement compliance;
• Investigate and follow up on cases that have been delayed for approval and disbursement;
• Prepare proposal for panel dealership and other facilities applied by panel dealers;
• Conduct site visits when required;
• Additional responsibility on ad hoc duties as assigned by Management at all times.

• Act as a buddy to new joiners and assist / provide guidance as when needed.

• Develop and manage the relationships with car dealers;
• Cross-sell efforts to provide referrals and leads for Hong Leong Group of companies;
• Adhere to department Standard Operating Procedures (SOP) in complying with audit, compliance and regulatory guidelines.

• Candidates have full working rights for Malaysia;
• Candidate must possess at least a SPM/"O" Level, Higher Secondary/STPM/"A" Level/Pre-U, Diploma, Advanced/Higher/Graduate Diploma, Business Studies/Administration/Management, Commerce, Marketing or equivalent;
• Good verbal and written communication skills in both English and Bahasa Malaysia;
• Good communication and interpersonal skills to build business relationships with customers and car dealers;
• Applicants must have own transport;
• Strong selling and negotiation skills;
• Excellent in adaptability & execution skills;
• Fresh graduates or with minimum 1 year of working experience in Banking or Auto industry.

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

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Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Personal Financial Services Executive?
• Which of the following languages are you fluent in?
• Are you willing to undergo a pre-employment background check?
• How much notice are you required to give your current employer?
• Which of the following Microsoft Office products are you experienced with?