Sales Executive jobs in Malaysia

Carepro Specialty Sdn Bhd – Puchong New Village

Manage and support current customers (manufacturers, OEM/ ODM, R&D teams). Ensure consistent repeat orders and stable demand for key products. Build strong rapport with purchasing, BD team, RD team, marketing to maintain long term relationship. Provide timely follow-ups, updates and service to strengthen customer loyalty.

• Identify new potential clients (manufacturer, OEM/ ODM, brand owner, laboratories and others).
• Promote and conduct presentation to R&D, Formulator, and purchasing department.
• Grow market presence and expand ingredient adoption.

• Understand ingredients functions, benefits, application and formulation compatibility.
• Prepare quotation, price proposal, technical documents, and samples.
• Follow up and leads and convert enquiries into orders.
• Collaborate with internal team for support, trial, and demos.

• Build and maintain strong relationship with R&D, production, procurement teams.
• Provide ingredients recommendations, sampling support and product updates.
• Manage customer inquires, concern and provide solutions.
• Encourage clients to explore new materials or upgrade existing formulas.

• Stay updated on industry trends, raw materials innovation and competitors.
• Gather customer and market feedback to identify new opportunities.
• Provide sales reports, pipeline updates and forecasts.
• Participate in exhibitions, seminar, and customer training when required.

• Work closely with internal teams to ensure smooth order processing.
• Monitor customer payment status and ensure timely settlement of outstanding invoices.
• Follow up with customers on overdue payments professionally and consistently.
• Coordinate with accounts/finance team to track debtor aging and flag potential issues early.
• Maintain healthy credit control and reduce risk of bad debt.