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Jobs at Allianz in Malaysia

Multilingual Customer Experience Specialist

Allianz Malaysia

Kuala Lumpur
On-site
MYR 30,000 - 40,000
Yesterday
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Customer Service Officer - Inbound Call Center - Contract

Allianz Malaysia

Kuala Lumpur
On-site
MYR 30,000 - 40,000
Yesterday
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Senior Employee Benefits Sales & Solutions Lead

Allianz Malaysia Berhad

Kuala Lumpur
On-site
MYR 50,000 - 70,000
2 days ago
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Senior Executive, Corporate Clients & Solutions

Allianz Malaysia Berhad

Kuala Lumpur
On-site
MYR 50,000 - 70,000
2 days ago
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Insurance Growth & Agent Partnerships Lead

Allianz Malaysia

Kuching
On-site
MYR 60,000 - 80,000
7 days ago
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Business Development Manager, Kuching

Allianz Malaysia

Kuching
On-site
MYR 60,000 - 80,000
7 days ago
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Multilingual Customer Experience Specialist
Allianz Malaysia
Kuala Lumpur
On-site
MYR 30,000 - 40,000
Full time
Yesterday
Be an early applicant

Job summary

A leading insurance company in Kuala Lumpur is seeking a Customer Service Associate to enhance customer satisfaction. Responsibilities include delivering high-quality service, resolving inquiries, and providing customer education. Candidates should possess a Bachelor's degree, with fresh graduates encouraged to apply. Fluency in English, Bahasa Malaysia, and Mandarin is required. This role is open to entry-level applicants and offers a contract position. Join us to shape a better future for our customers.

Qualifications

  • Must possess at least a Bachelor's Degree in any field.
  • Fresh Graduates are encouraged to apply.
  • Experience in related field is an advantage.

Responsibilities

  • Deliver high quality standards and service levels to customers.
  • Provide first contact resolution and own customer complaints.
  • Capture customer feedback and escalate to responsible persons.

Skills

Fluent English
Fluent Bahasa Malaysia
Fluent Mandarin
Active listening
Excellent communication skills
Organizational skills
Time management
Multitasking
Patient and empathetic attitude
Adaptability and flexibility

Education

Bachelor's Degree or equivalent

Tools

AI tools like ChatGPT
Job description
A leading insurance company in Kuala Lumpur is seeking a Customer Service Associate to enhance customer satisfaction. Responsibilities include delivering high-quality service, resolving inquiries, and providing customer education. Candidates should possess a Bachelor's degree, with fresh graduates encouraged to apply. Fluency in English, Bahasa Malaysia, and Mandarin is required. This role is open to entry-level applicants and offers a contract position. Join us to shape a better future for our customers.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.