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offres d’emploi chez Allianz à United States

Customer Service Associate - Roadside Assistance (Shift) - Contract | Kuala Lumpur, MY

Customer Service Associate - Roadside Assistance (Shift) - Contract | Kuala Lumpur, MY
Allianz
Kuala Lumpur
MYR 20 000 - 100 000
Poste urgent
Il y a 2 jours
Je veux recevoir les dernières offres d’emploi chez Allianz

Customer Service Executive, Johor Bahru branch

Customer Service Executive, Johor Bahru branch
Allianz Malaysia
Johor Bahru
MYR 100 000 - 150 000
Poste urgent
Il y a 2 jours

Executive, Facultative Reinsurance Placement Specialist (Contract) | Kuala Lumpur, MY

Executive, Facultative Reinsurance Placement Specialist (Contract) | Kuala Lumpur, MY
Allianz
Kuala Lumpur
MYR 50 000 - 80 000
Poste urgent
Il y a 6 jours

Middleware Support Engineer_D113 | Kuala Lumpur, MY

Middleware Support Engineer_D113 | Kuala Lumpur, MY
Allianz
Kuala Lumpur
MYR 60 000 - 90 000
Poste urgent
Il y a 6 jours

Senior Service Desk Support | Kuala Lumpur, MY

Senior Service Desk Support | Kuala Lumpur, MY
Allianz
Kuala Lumpur
MYR 60 000 - 90 000
Poste urgent
Il y a 6 jours
Découvrez plus d’offres que n’importe où ailleurs.
Trouvez plus de postes maintenant

Business Development Manager, Kuching

Business Development Manager, Kuching
Allianz
Balingian
MYR 80 000 - 120 000
Poste urgent
Il y a 6 jours

Exec /Snr Exec, Life Insurance Underwriter | Kuala Lumpur, MY

Exec /Snr Exec, Life Insurance Underwriter | Kuala Lumpur, MY
Allianz
Kuala Lumpur
MYR 150 000 - 200 000
Poste urgent
Il y a 4 jours

Senior Executive, Claims Adjudicator (24/7 Cashless Administration) | Kuala Lumpur, MY

Senior Executive, Claims Adjudicator (24/7 Cashless Administration) | Kuala Lumpur, MY
Allianz
Kuala Lumpur
MYR 40 000 - 60 000
Poste urgent
Il y a 6 jours
HeadhuntersEntrez en contact avec des chasseurs de têtes pour postuler à des offres similaires

Senior Data Management Specialist | Kuala Lumpur, MY

Senior Data Management Specialist | Kuala Lumpur, MY
Allianz
Kuala Lumpur
MYR 60 000 - 90 000

Project Manager | Kuala Lumpur, MY

Project Manager | Kuala Lumpur, MY
Allianz
Kuala Lumpur
MYR 90 000 - 120 000

Manager, Finance Planning & Controlling | Kuala Lumpur, MY

Manager, Finance Planning & Controlling | Kuala Lumpur, MY
Allianz
Kuala Lumpur
MYR 100 000 - 150 000

Assistant Manager, MIS Reporting & Data Analytics | Kuala Lumpur, MY

Assistant Manager, MIS Reporting & Data Analytics | Kuala Lumpur, MY
Allianz
Kuala Lumpur
MYR 70 000 - 100 000

Claims Examiner Executive, Non-Motor

Claims Examiner Executive, Non-Motor
Allianz Malaysia
Kuala Lumpur
MYR 100 000 - 150 000

Information Security Officer | Kuala Lumpur, MY

Information Security Officer | Kuala Lumpur, MY
Allianz
Kuala Lumpur
MYR 120 000 - 180 000

Senior Data Management Specialist 1 | Kuala Lumpur, MY

Senior Data Management Specialist 1 | Kuala Lumpur, MY
Allianz
Kuala Lumpur
MYR 60 000 - 85 000

Business Development Specialist, Agency | Kuala Lumpur, MY

Business Development Specialist, Agency | Kuala Lumpur, MY
Allianz
Kuala Lumpur
MYR 100 000 - 150 000

Oracle Database Administrator | Kuala Lumpur, MY

Oracle Database Administrator | Kuala Lumpur, MY
Allianz
Kuala Lumpur
MYR 80 000 - 120 000

Solution Architect | Kuala Lumpur, MY

Solution Architect | Kuala Lumpur, MY
Allianz
Kuala Lumpur
MYR 40 000 - 70 000

Executive Analytics & Channel Development | Kuala Lumpur, MY

Executive Analytics & Channel Development | Kuala Lumpur, MY
Allianz
Kuala Lumpur
MYR 30 000 - 45 000

Manager, Extended Warranty Underwriter, Retail Division | Kuala Lumpur, MY

Manager, Extended Warranty Underwriter, Retail Division | Kuala Lumpur, MY
Allianz
Kuala Lumpur
MYR 60 000 - 85 000

Customer Service Officer - Inbound Call Center

Customer Service Officer - Inbound Call Center
Allianz Malaysia
Kuala Lumpur
MYR 100 000 - 150 000

Customer Service Executive (Bukit Mertajam/ Georgetown, Penang)

Customer Service Executive (Bukit Mertajam/ Georgetown, Penang)
Allianz
Bukit Mertajam
MYR 100 000 - 150 000

Customer Service Executive (Bukit Mertajam/ Georgetown, Penang)

Customer Service Executive (Bukit Mertajam/ Georgetown, Penang)
Allianz Malaysia
Bukit Mertajam
MYR 100 000 - 150 000

Head of Operations | Kuala Lumpur, MY

Head of Operations | Kuala Lumpur, MY
Allianz
Kuala Lumpur
MYR 150 000 - 250 000

Customer Service Associate - Roadside Assistance (Shift) - Contract

Customer Service Associate - Roadside Assistance (Shift) - Contract
Allianz Malaysia
Kuala Lumpur
MYR 30 000 - 40 000

Customer Service Associate - Roadside Assistance (Shift) - Contract | Kuala Lumpur, MY

Faites partie des premiers candidats.
Allianz
Kuala Lumpur
MYR 20 000 - 100 000
Faites partie des premiers candidats.
Il y a 2 jours
Description du poste
Customer Service Associate - Roadside Assistance (Shift) - Contract

Customer Service Associate - Roadside Assistance (Shift) - Contract

Are you inspired by getting the best solution for your customer?

As a Customer Service Associate, the role is responsible to deliver the Allianz Experience at every interaction. He/She will live up to Allianz Values in delivery service to customers, agents and colleagues, and very passionate about understanding customers, knowing their needs and expectations and working towards exceeding them

You'll be responsible for:

  • Be the face of Allianz - possess strong focus on customer experience; deliver high quality standards and service level to serve the existing customer to handle accident (and road side assistance) and other inquiries via phone calls including emails, mails, faxes and/or social media
  • Responsible to provide first contact resolution (FCR) when possible, by providing basic trouble shooting and offer appropriate alternative
  • Responsible to perform proper escalation including unresolved complaints to respective unit or Customer Feedback Center for resolution
  • Perform other on and off telephone tasks including but not limited to taking messages, call transfer and hold, providing call backs and follow up calls
  • Participate in customer on-boarding including but not limited to Claims on boarding; survey calls etc.
  • Recover service lapses to promote customers' loyalty.
  • Capture customer feedback and systematically escalate them to respective person-in-charge for review and action.
  • Proactively educate customers on our services available on the customer portal or any other relevant platforms which could benefit customer.

Important to your success:
  • Degree in a related field is required.
  • Fresh graduates are encouraged to apply.
  • More than one year of relevant working experience in a contact center environment is an added advantage.
  • Proficiency in writing and speaking clearly and concisely in English and Bahasa Malaysia is required.
  • Ability to speak Mandarin is an added advantage.
  • Strong communication skills with the ability to convey information clearly and empathetically.
  • Familiarity with tools like ChatGPT for enhancing communication and problem solving
  • Willingness to work in shifts (shift allowance provided).

Disclaimer Thank you for your interest in joining our team. Due to the high volume of applications we receive, we are unable to provide individual feedback to every applicant. If you do not hear from us within 14 days of submitting your application, please assume that you have not been selected for this position.

Important: All updates regarding your application status will be communicated via email. Please ensure you frequently check your email for updates and further instructions.

Note: Allianz will not accept any forward unsolicited resumes from any source to our employees email other than directly from a candidate. We will not be responsible for any fees and charges impose.

73184 | Customer Services & Claims | Entry Level | ((custPositionClusterCSB)) | Allianz Malaysia | Full-Time | Temporary

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* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.

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