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Warehouse & Distribution Assistant Manager
Job Title: Warehouse & Distribution Assistant Manager
Work Location: Malaysia
The Purpose of Role:
You are responsible for warehouse and distribution operational activities to deliver high customer service levels at optimum cost. The role will work closely with all functions of the business and build solid partnerships with Third-Party Logistics providers to deliver end-to-end efficiencies, savings, and growth ambitions.
Team Structure:
- Reporting to: Customer Experience & Logistic Lead - MYSG
- Direct reports: [Specify if available]
- Indirect reports: [Specify if available]
Your Role/Key Responsibilities:
Warehouse and Distributions
- Drive logistics capabilities and operational efficiency to deliver savings and improve warehousing and transport service levels, including loss reduction.
- Assess the readiness of the business for upcoming changes, identify gaps, and develop action plans.
- Provide field support during transportation, goods acceptance, refusals, and returns.
Inventory Management
- Lead bi-annual stock counts in the warehouse.
- Manage daily inventory operations in coordination with regional inventory and risk teams.
- Propose write-offs, conduct cycle counts, and adjust stock as needed.
- Participate in regional governance calls and act accordingly.
Project Management and Continuous Improvement
- Enhance warehouse and distribution capabilities through process improvements, standardization, innovation, and digitalization.
- Implement continuous improvement initiatives to maximize performance, customer satisfaction, value, and profit.
- Lead special projects impacting gross margin and costs.
- Coordinate cross-country projects with regional teams.
- Manage savings projects and ensure compliance with legal, statutory, and professional standards.
Financial Management
- Monitor warehouse and distribution expenditures versus forecasts weekly and monthly.
- Track savings projects and update reporting systems.
- Perform impact calculations and data analytics.
Third-Party Logistics and Vendor Management
- Negotiate with 3PL providers for ad-hoc requirements and participate in vendor evaluations.
- Hold weekly meetings with 3PL regarding operational and customer issues.
- Conduct monthly KPI reviews and ensure 3PL compliance with Unilever standards.
Key Stakeholders:
Internal: Demand & Supply Planning, Logistics, Customer Development teams.
External: 3PL warehouses, transporters, and industry stakeholders.
Travel: 20-50% within Malaysia to visit 3PLs.
What You'll Need To Succeed:
- Bachelor's Degree in Supply Chain Management, Engineering, Logistics/Transportation.
- Minimum 5 years' experience in logistics, warehousing, or distribution operations.
- Experience in customer management, 3PL relationships, and project management.
- Data analysis skills and robust problem-solving abilities.
- Strong people management and project management skills.
The Hidden Gem in You:
- Knowledge of SAP systems is a plus.
- Familiarity with Lean and Six Sigma methodologies.
How to Apply:
Please apply online with your updated resume. Your application will be reviewed, and if shortlisted, you will be contacted with an update.
About Unilever:
Join a purpose-led, successful global company that values innovation, diversity, and sustainability. We support our employees' growth and encourage bringing your whole self to work. We are committed to equity and inclusion and welcome support or access requirements during the recruitment process.