Weekend jobs in Malaysia

We Are Looking for Candidates Who:

• Long-term Commitment: Must be willing to commit for a significant period (e.g., 6 months or longer). We do not hire short-term or temporary staff.
• Mandatory Availability: Must be able to work on BOTH Saturday AND Sunday, from 10:00 AM to 6:00 PM.
• Language Requirements: Fluent in Cantonese (speaking) and Traditional Mandarin (reading & typing).
• Target Applicants: University students and freelancers. Full-time employees should not apply.
• Work Attitude: Resilient, independent, and stable. You must be able to handle inquiries independently.
• Technical Setup: Must own a high-performance computer and have a stable internet connection.

We Are Looking for Candidates Who:

• Seek Stability: You need a long-term source of weekend income, not a role you plan to leave after a few months.
• University Students: Although you are a student, you have a mature work attitude and can commit to long-term scheduling.
• Freelancers / Side Hustlers: You are comfortable working independently and want to secure stable, high-paying weekend work.
• This is NOT a short-term or temporary role.
• We are looking for candidates who are willing to commit to a long-term and stable partnership.

Requirement

Job Requirements

• Long-term Commitment: Must be willing to commit for a significant period (e.g., 6 months or longer). We do not hire short-term or temporary staff.
• Mandatory Availability: Must be able to work on BOTH Saturday AND Sunday, from 10:00 AM to 6:00 PM.
• Language Requirements: Fluent in Cantonese (speaking) and Traditional Mandarin (reading & typing).
• Target Applicants: University students and freelancers. Full-time employees should not apply.
• Work Attitude: Resilient, independent, and stable. You must be able to handle inquiries independently.
• Technical Setup: Must own a high-performance computer and have a stable internet connection.

We Are Looking for Candidates Who:

• Seek Stability: You need a long-term source of weekend income, not a role you plan to leave after a few months.
• University Students: Although you are a student, you have a mature work attitude and can commit to long-term scheduling.
• Freelancers / Side Hustlers: You are comfortable working independently and want to secure stable, high-paying weekend work.

【CRITICAL NOTICE – PLEASE READ BEFORE APPLYING】

• This is NOT a short-term or temporary role.
• We are looking for candidates who are willing to commit to a long-term and stable partnership.

Handle customer inquiries and tutor matching

• Respond to parents, students and tutors via phone, WhatsApp and email, using Al chat assistants to answer common questions quickly and professionally.
• Review Al-generated summaries of customer needs to match students with suitable tutors and follow up on trial lessons and class confirmations.

Operate and monitor platform and Al workflows

• Create and update tutoring cases in the system, working with Al automation to process inquiry routing, bookings and schedule changes, reducing manual data entry.
• Monitor Al responses for accuracy, take over complex cases when needed and provide feedback to improve automated workflows.

Manage customer relationships and data insights

• Use Al tools to organize and analyze feedback from parents and tutors, proactively follow up on lesson quality and propose service improvements.
• Help collect and structure WhatsApp and website conversation data to support marketing and remarketing campaigns, increasing conversion rates and customer satisfaction.

• Work Arrangement: 100% Remote (Malaysia-based)
• Pay Rate: RM 18 – RM 21 per hour
• Performance Incentive: High performers who can manage the weekend workload will be offered additional weekday night shifts (6:00 PM – 11:00 PM) to increase earnings.
• Training: Provided
• Skill Growth: Experience in crisis management, recruitment, and fast-paced EdTech operations

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