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Sales Consultant
Job summary
A leading car dealership in Johor is seeking a CARSOME Consultant to provide a transparent and trustworthy car-buying experience. In this role, you will assist customers in selecting vehicles from our inventory while guiding them through financing and after-sale services. Ideal candidates have sales or customer service experience, strong motivation, and good listening skills. Training is provided for successful candidates.
Qualifications
- Experience in sales and customer service, preferably in retail or hospitality.
- Strong customer focus and good listening skills.
- High level of self-motivation and computer literacy.
Responsibilities
- Work in a high-energy sales environment as part of a team.
- Respond to inquiries from walk-in and website customers.
- Assist customers in finding a suitable vehicle from the inventory.
- Guide customers through the sale and financing processes.
- Ensure smooth transactions by completing all required documentation.
- Provide after-sale service to customers.
Skills
At CARSOME, we are dedicated to providing a car-buying experience that is fully transparent, trusted and convenient for our customers. That demands a special kind of CARSOME Consultant: one who takes time to build relationships with customers in order to understand their true needs and wants. You will help each customer to purchase the right car based on our curated selection of cars offers with the best in value, quality, convenience, and peace of mind.
- Able to work in a high energy sales environment where you will work as a team to meet goals.
- Attend to walk-in and website customers inquiry.
- Use your knowledge of CARSOME inventory to assist customers in finding a vehicle that meets their needs.
- Guide customers every step of the way, from sale or appraisal to test drives and arranging financing applications.
- Complete all relevant records and documentation to ensure smooth transactions for our customers.
- Provide after-sale service.
- Sales and customer service experience, in an area such as retail, hospitality, airline industry is preferred.
- Good listening skills and a strong customer focus.
- High level of self-motivation.
- Computer literacy.
- Training will be provided.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.