Jobs at Tiktok in Malaysia

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Location: Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

TikTok's Search Ads Operations team is dedicated to optimizing search algorithms to enhance the performance of search ads. This role focuses on driving revenue growth by improving the relevance and effectiveness of search ads while ensuring a high-quality user experience. You will be involved in evaluating, optimizing, and managing search ads projects, collaborating with cross-functional teams, and providing valuable data-driven insights to ensure the continued growth of TikTok’s advertising solutions.

• Trend Monitoring & Best Practices: Stay updated on the latest trends in search ads and the search engine industry, ensuring that TikTok remains competitive.
• Collaboration with Stakeholders: Work closely with Product Managers (PM), Research & Development (RD) teams, and other stakeholders to drive improvements in product performance and delivery metrics.
• Operational Planning: Develop and implement operational plans, coordinate resources, and ensure efficient execution to meet business goals.
• Guideline Development: Establish guidelines and Standard Operating Procedures (SOPs) for search ads based on business requirements. Ensure quality and effectiveness throughout project execution.
• Problem-Solving & Optimization: Identify issues in project execution and apply data-driven insights to resolve them creatively.
• Vendor Cooperation: Work with labelling vendors to ensure alignment with quality standards and deliverables.
• Reporting & Analysis: Provide operational reports and insights to help optimize processes and drive continuous improvement in search ads operations.
• Additional Responsibilities: Take on other related responsibilities as needed to support the success of the search ads team.

• Problem-Solving Skills: Strong ability to think critically and provide data-driven solutions.
• Communication & Presentation: Excellent communication skills and ability to collaborate effectively with cross-functional teams.
• Analytical Skills: Proven experience using data to drive decision-making and improve processes.
• Project Management: Experience in project and quality management. Experience working with labelling vendors is preferred.
• Understanding of Quality & Efficiency: Strong understanding of cost management principles and how to maintain operational quality.
• Fluency in English: Strong proficiency in English is required for effective communication.

• Education: Bachelor's degree or higher.
• Experience: Minimum of 3 years in product operations, preferably in the IT industry.
• Search Engine & Social Media Knowledge: Thorough understanding of search engines and familiarity with social media platforms.
• Adaptability: Ability to work in a fast-paced, dynamic environment and handle day-to-day challenges.
• Resilience: Ability to manage emotional demands and maintain self-care in a high-tempo setting.

TikTok is built on creativity, innovation, and community. As part of our team, you’ll be contributing to the growth of an innovative and fast-paced environment. We work together to overcome challenges and achieve meaningful breakthroughs, creating a platform that inspires creativity and joy for users around the world.

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy to people across the globe. With offices worldwide, we connect people from diverse backgrounds, offering a platform for authentic self-expression.

TikTok values diversity and inclusion, recognizing that our strength comes from the unique experiences, skills, and perspectives of our team members. We are committed to fostering an environment where everyone feels valued and empowered.

TikTok recognizes that keeping our platform safe can be emotionally demanding, and we provide comprehensive programs to support the physical and mental wellbeing of our employees. We are committed to ensuring our employees’ wellbeing while maintaining a safe and positive work environment.

• Compensation: Competitive salary based on experience.
• Health & Wellness: Comprehensive medical, dental, and vision insurance.
• Paid Time Off: Paid holidays, sick leave, and personal time off.
• Retirement: 401(k) with company matching.
• Additional Benefits: Paid parental leave, disability insurance, life insurance, and more.