Service Adviser jobs in Malaysia

Objectives of the function

• Manage the maintenance program for assigned area. Assists in the overall administration, management, planning organizing, and stating of the division/program in the enforcement and implementation of all policies and procedures. Assists in and may oversee new building construction and major remodelling projects.

A. Leadership & Supervision

• Lead, train, and supervise the maintenance team (technicians, fitters, electricians).
• Assign daily maintenance tasks and ensure timely completion.
• Conduct performance evaluations, coach team members, and manage staffing schedules.
• Foster a safety oriented, efficient, and collaborative work culture.

B. Preventive & Predictive Maintenance

• Develop and implement preventive maintenance (PM) programs for all machinery, equipment, and facilities.
• Establish predictive maintenance schedules using condition monitoring tools.
• Maintain accurate PM records to minimize breakdowns and downtime.
• Continuously evaluate maintenance strategies for improvement.

C. Facility Management

• Manage the upkeep of buildings, HVAC, lighting, plumbing, and utilities systems.
• Ensure compliance with building, health, safety, and environmental regulations.
• Oversee facility renovation, construction, or expansion projects.

D. Budgeting & Cost Control

• Develop and manage the annual maintenance budget.
• Control costs by optimizing resource usage and minimizing unplanned downtime.
• Evaluate maintenance related expenditures and vendor contracts for cost effectiveness.
• Maintain spare parts inventory and procurement planning.

E. Continuous Improvement

• Identify and implement process improvements to increase equipment reliability and efficiency.
• Support lean manufacturing, 5S, or TPM initiatives.
• Analyze downtime data to identify root causes and prevent recurrence.
• Stay updated with technological advancements in maintenance and reliability engineering.

F. Documentation & Reporting

• Maintain accurate maintenance logs, service records, and compliance documentation.
• Prepare reports on maintenance performance (MTBF, MTTR, downtime analysis).
• Use SAP to track work orders and asset history.

G. Strategic Planning

• Contribute to long term maintenance and asset management planning.
• Support capital projects involving new equipment installation or upgrades.
• Provide technical input for equipment purchase

• Bachelor's degree in Engineering or related field.
• 5 years supervisory experience with heavy machinery, production lines or related fields.
• Good in Coaching, Training & Facilitating.
• Knowledge on HACCP, GMP, Halal, EHSS, strong analytical & trouble shooting skills and meticulous.
• Good interpersonal communication & negotiation skills
• Ability to adapt to a multi-cultural working environment, be open minded and adjust priorities in response to unanticipated event.