Field Service Engineer - Red Hat & OpenShift Specialist

CTC Global; Selangor; On-site; MYR 40,000 - 60,000; Full time

Job summary

A leading IT service provider in Malaysia is seeking a skilled technician to conduct preventive maintenance and provide technical support to engineers. The ideal candidate should hold a diploma/degree in Information Technology with 3-5 years of relevant experience. Responsibilities include scheduling maintenance activities, generating reports, and supporting customer environments. Candidates must possess strong communication skills and the capability to manage technical issues efficiently. This role offers growth opportunities in a dynamic team environment.

Qualifications

• 3-5 years support and deployment experience in IT environments.
• Direct experience with hardware and software vendors.
• Ability to engage with various stakeholder levels.

Responsibilities

• Schedule and conduct preventive maintenance activities.
• Generate and upload maintenance reports.
• Provide onsite or offsite support to customers.

Skills

Communication Skills

Customer Support

Technical Assistance

Problem Management

Project Coordination

Education

Diploma/Degree in Information Technology or equivalent

Tools

Red Hat Linux

Red Hat OpenShift

Red Hat Jboss

Red Hat Ansible

Job description

A leading IT service provider in Malaysia is seeking a skilled technician to conduct preventive maintenance and provide technical support to engineers. The ideal candidate should hold a diploma/degree in Information Technology with 3-5 years of relevant experience. Responsibilities include scheduling maintenance activities, generating reports, and supporting customer environments. Candidates must possess strong communication skills and the capability to manage technical issues efficiently. This role offers growth opportunities in a dynamic team environment.