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PENANG, MALAYSIA – SALES & CUSTOMER SERVICE EXECUTIVE
Ferrari Expéditions SA
Guest Experience & Front Office Manager
Job summary
A premier deluxe resort in Penang seeks a Service Manager - Duty Manager to oversee daily operations and enhance guest experiences. The ideal candidate will have a background in hotel management, excellent leadership skills, and a passion for hospitality. Responsibilities include supervising the Front Office team and ensuring smooth operations. The role requires a friendly and trustworthy individual with strong communication skills. Only Malaysian citizens and Permanent Residents will be considered.
Qualifications
- Experience in a hotel setting, preferably as a manager.
- Strong team player with leadership qualities.
- Excellent communication and interpersonal skills.
Responsibilities
- Ensure smooth daily operations.
- Enhance guests' overall experience.
- Supervise the Front Office team.
- Monitor guest arrivals and departures.
Skills
Education
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.