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Guest Experience & Front Office Manager
Descripción de la vacante
A leading integrated resort operator in Malaysia is seeking a Guest Service Manager for the First World Hotel. This role involves overseeing front office operations and enhancing guest satisfaction through strategic initiatives. Candidates should have a minimum of 5 years in guest service or front office management, coupled with strong leadership and interpersonal skills. The position requires flexible hours, commitment to excellent customer service, and the ability to manage and motivate a team effectively.
Formación
- Minimum 5 years of experience in guest service or front office management.
- Exceptional leadership, communication, and interpersonal skills required.
- Ability to work flexible hours, including weekends and holidays.
Responsabilidades
- Oversee and coordinate all front office operations.
- Develop strategies to enhance guest satisfaction.
- Manage, train, and motivate front office team.
Conocimientos
Herramientas
* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.