Customer Service jobs in Malaysia
Customer Service and Customer Service VIP (Indonesian)
Horizon Network
Junior Customer Service Executive - Manufacturing
JAC Recruitment
Sales Incentive Pay Analyst
Keysight Technologies SAles Spain SL.
Customer Service Care (Work in KL)
PERSOLKELLY Workforce Solutions Malaysia Sdn Bhd
Escalation Executive (Customer Service)
Atome
Discover more opportunities than anywhere else. Find more jobs nowCustomer Service Executive (Vietnamese OR Thai Speaker) - Immediate Hiring
TRANSCOSMOS (MALAYSIA) SDN. BHD.
Customer Service Officer (Nationwide)
AFFIN Group
Customer Service Admin
J Lo Capital Berhad
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Toll Group
Customer Service Executive (Cruise / Hospitality)
Turn Capital 龍丞資本
Customer Service Representatives - Mandarin (Work From Home)
TP
Customer Service Executive (Permanent)
Prism+
Customer Service Representative (Nationwide)
AFFIN Group
Customer Service Lead (Cruise / Hospitality)
Turn Capital 龍丞資本
Agent - Ocean Export Customer Service
Expeditors
Customer Service Representative
DSS
Customer Service Representative (English)
Webhelp
Customer Service Analyst Senior Analyst
Citi
Temporary Import/Export Customer Service Agent
Barry Callebaut Manufacturing Iberica SA.
Customer Service Executive
TPE Resource Solutions
Customer Service Executive (Contact Centre)
OCBC
Strategic Business HR Manager
Keysight Technologies SAles Spain SL.
Customer Service Officer (Nationwide)
AFFIN Group
Customer Service and Customer Service VIP (Indonesian)
Job summary
A customer service-oriented company in Selangor, Malaysia, seeks individuals for customer service roles, including handling inquiries and complaints via phone and chat. Candidates with any degree level are welcome to apply; previous experience is preferred but not required. The role requires fluency in Mandarin and intermediate English proficiency. Training will be provided, and relocation to Colombo, Sri Lanka may be required for successful applicants.
Qualifications
- High School, College, or Bachelor Degree required.
- Experience in customer service preferred but not necessary.
- Willing to undergo training.
Responsibilities
- Answer customer inquiries via phone and chat.
- Update and maintain customer accounts.
- Resolve complaints and determine solutions.
- Collect and analyze customer feedback.
Skills
Education
Job Description
- Answering customer’s questions via phone and/or live chat
- Maintaining and updating customers’ accounts
- Responding to customers’ complaint, determining the cause of the issue, selecting and explaining the best solutions to the customers
- Collecting and analyzing customer’s feedback for service improvement.
- High School | College Degree | Bachelor Degree.
- Experience as Customer Service is preferred but not required.
- WITH or WITHOUT work experience in the same position are encourage to apply.
- Willing to be TRAINED.
- Language Required: NATIVE (Fluent), MANDARIN & ENGLISH (Intermediate).
- Must be willing to relocate for work in COLOMBO, SRI LANKA.
- Interview will be conducted via GOOGLE MEET, PHONE or TELEGRAM.
- Can start ASAP.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.