Automotive Service Advisor - Elevate Care & Upsell Auto

D'HUB; Klang City; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading automotive service center in Klang City is seeking a Service Advisor to provide expert advice on vehicle maintenance and repair needs. This role includes greeting customers, assessing service needs, scheduling appointments, and ensuring high customer satisfaction through professional interactions. Candidates should have at least an SPM or equivalent, with a preference for those holding a diploma or degree in automotive. Strong customer service, communication, and teamwork skills are essential. This position offers a premium working environment and various employee benefits.

Benefits

Premium and Comfortable Working Environment

Company Cafe

Medical Claim

Annual Dinner

Festive Celebration

Qualifications

• Candidate must possess at least a SPM or equivalent qualification.
• A Diploma or Degree in Automotive or a related field is an advantage.
• 2-5 years in automotive service experience is preferred.

Responsibilities

• Provide expert advice on vehicle maintenance and repair needs.
• Greet customers and assess service needs.
• Schedule service appointments efficiently with mechanics.

Skills

Customer service skills

Communication skills

Problem-solving abilities

Teamwork

Attention to detail

Education

SPM or equivalent

Diploma or Degree in Automotive or related field

Job description

A leading automotive service center in Klang City is seeking a Service Advisor to provide expert advice on vehicle maintenance and repair needs. This role includes greeting customers, assessing service needs, scheduling appointments, and ensuring high customer satisfaction through professional interactions. Candidates should have at least an SPM or equivalent, with a preference for those holding a diploma or degree in automotive. Strong customer service, communication, and teamwork skills are essential. This position offers a premium working environment and various employee benefits.