Service Advisor

Weng Fatt Otomobil; Ipoh; On-site; MYR 100,000 - 150,000; Full time

Job summary

A local automotive service center in Ipoh, Perak is seeking a motivated individual to greet customers, manage service appointments, and perform various administrative tasks. The role requires candidates with at least SPM, Diploma, or Degree, and strong multitasking and interpersonal skills. Being computer literate is essential for managing data and invoices. This position offers an opportunity to grow within a dynamic automotive environment.

Qualifications

• Candidates must hold at least SPM, Diploma, or Degree.
• Must be hardworking and able to multitask effectively.
• Computer literacy for data entry is essential.

Responsibilities

• Greet customers and schedule service appointments.
• Advise customers on service requirements.
• Prepare work orders for repairs and manage invoices.

Skills

Multitasking

Hardworking

Interpersonal skills

Independent work

Computer literacy

Education

SPM / Diploma or Degree

Job description

Candidates must have at least SPM / Diploma or Degree.

Able to perform multitask work, work independently, hardworking, confident, excellent interpersonal skills and good attitude.

Applicants must be willing to work in Ipoh, Perak.

Job Description

• Greets customers, schedules service appointments, receives vehicle information and handles customer complaints.
• Listens to requests from customers and advises them about recommended service requirements.
• Prepares work orders for needed repairs, including time, cost and labour charges.
• Liaises with technicians regarding customer needs.
• Processes invoices and collects payment.
• Is computer literate for data entry and assisting in daily operations.
• Undertakes general administrative duties.
• Shows flexibility, adaptability and is available to take on other tasks or duties as required.