Service Adviser ofertas em United States

o Answer customer inquiries via phone and email.

o Actively listen to customer concerns and effectively address their needs.

o Resolve customer issues promptly and efficiently, including but not limited to:

• Product inquiries and concerns
• Warranty claims
• Complaints and escalations

Build and maintain strong customer relationships:

• Foster positive and lasting relationships with customers
• Proactively identify and address potential customer issues
• Provide accurate and timely information to customers

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Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Customer Service Adviser?
• Do you have customer service experience?
• Do you have experience in a role which requires relationship management experience?
• Have you worked in a call centre before?

Information & Communication Technology: More than 10,000 employees

About Concentrix

Concentrix Corporation (Nasdaq: CNXC) is a leading global provider of customer experience (CX) solutions and technology, improving business performance for some of the world’s best brands including over 100 Fortune Global 500 clients and over 115 global disruptor clients. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and help differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in our key industry verticals: technology & consumer electronics; retail, travel & ecommerce; banking, financial services & insurance; healthcare; communications & media; automotive; and energy & public sector. For more information visit www.concentrix.com to learn more

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