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Remote Customer Service-Jobs in United States

Livechat/Email Customer Service Specialist (Payments)

Livechat/Email Customer Service Specialist (Payments)
Bybit
Kuala Lumpur
Remote
MYR 30.000 - 60.000
Ich möchte über neue Stellenangebote mit dem Stichwort „Remote Customer Service“ benachrichtigt werden.

Livechat/Email Customer Service Specialist (Payments)

Bybit
Kuala Lumpur
MYR 30.000 - 60.000
Jobbeschreibung
Livechat/Email Customer Service Specialist (Payments)

Cryptography Jobs

Job Description
Customer Support Specialist – Crypto & Payments (Remote Crypto Jobs)

Location: Remote / Flexible Work Arrangements

About Bybit

Bybit is a leading global cryptocurrency exchange, established in 2018, dedicated to providing a professional, smart, and intuitive trading experience. We are among the fastest-growing platforms in the industry, known for our innovation, security, and commitment to financial freedom.

If you're looking for a role in Crypto Jobs Remote, this is your opportunity to join an industry-leading exchange and make an impact in the world of Web3 Jobs Remote.

Key Responsibilities
  • Assist clients with inquiries via live chat and email regarding crypto remote jobs operations.
  • Handle crypto jobs list related to deposits, withdrawals, transactions, and refunds for both fiat and digital assets.
  • Investigate and resolve high-risk transactions, payment escalations, verification issues, and payment failures.
  • Support and manage fiat transactions, card services, and related crypto jobs concerns.
  • Verify deposit videos with a high sense of risk awareness to ensure transaction security.
  • Work closely with internal teams to resolve escalated issues efficiently, ensuring seamless bitcoin jobs remote operations.
Requirements
  • Experience in customer service, preferably within the finance, crypto, or payments industry.
  • Strong problem-solving skills and attention to detail, especially in crypto remote jobs.
  • High risk awareness, particularly when verifying information and documentation for security compliance.
  • Basic knowledge of cryptocurrency transactions, including fiat deposits, fiat withdrawals, and blockchain payments.
  • Proficiency in English (written & verbal) is required.
  • Strong ability to handle high volumes of inquiries efficiently in remote crypto jobs.
  • Self-motivated with the ability to work independently and adapt quickly to changes.
  • Comfortable working in a fast-paced environment, with shifts including weekends & public holidays (8 am-5 pm / 4 pm-1 am / 12 am-9 am).
Why Join Bybit?
Global Exposure
  • Be part of a leading global exchange that offers crypto jobs remote opportunities in a fast-growing Web3 ecosystem.
  • Work at the cutting edge of the crypto industry, engaging in crypto jobs list that drive the future of finance and digital trading.
Competitive Compensation
  • Competitive salary, career development opportunities, and exposure to bitcoin jobs remote, ensuring a rewarding experience in the crypto industry.

Join Bybit and be at the forefront of the Web3 revolution!

Federal Territory of Kuala Lumpur, Malaysia

* Der Gehaltsbenchmark wird auf Basis der Zielgehälter bei führenden Unternehmen in der jeweiligen Branche ermittelt und dient Premium-Nutzer:innen als Richtlinie zur Bewertung offener Positionen und als Orientierungshilfe bei Gehaltsverhandlungen. Der Gehaltsbenchmark wird nicht direkt vom Unternehmen angegeben. Er kann deutlich über bzw. unter diesem Wert liegen.

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