Automotive Service Advisor — Customer-Driven, Career Growth

Marche Auto Sdn Bhd; Johor Bahru; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading automotive service provider in Johor Bahru is seeking a motivated and experienced Service Advisor to enhance customer satisfaction and support automotive needs. You will provide excellent service, diagnose vehicle issues, and coordinate repairs with the service team. Ideal candidates have 2+ years of experience and strong automotive knowledge. This full-time role offers competitive pay, bonuses, and opportunities for career growth in a supportive environment.

Benefits

Competitive salary

Performance-based bonuses

Opportunities for career advancement

Supportive work environment

Qualifications

• Minimum 2 years of experience as a Service Advisor or similar role.
• Strong knowledge of automotive systems and diagnostic techniques.
• Ability to effectively communicate with customers and teams.

Responsibilities

• Provide exceptional customer service for automotive needs.
• Diagnose vehicle issues and recommend repairs to customers.
• Coordinate repairs and maintain records of customer interactions.

Skills

Customer Service

Automotive Knowledge

Communication Skills

Problem-Solving

Computer Proficiency

Tools

Automotive Software

Job description

A leading automotive service provider in Johor Bahru is seeking a motivated and experienced Service Advisor to enhance customer satisfaction and support automotive needs. You will provide excellent service, diagnose vehicle issues, and coordinate repairs with the service team. Ideal candidates have 2+ years of experience and strong automotive knowledge. This full-time role offers competitive pay, bonuses, and opportunities for career growth in a supportive environment.