Service Advisor

Germar Premium Garage Sdn Bhd; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A renowned automotive workshop is expanding its operations and seeking Automotive Service Advisors. The role requires excellent communication skills, customer service orientation, and proficiency in using diagnostic tools. Candidates should have a technical diploma and at least 2 years of experience in service centers. Fluency in Mandarin is essential for customer interactions. If you're passionate about the automotive industry, join the team and drive your career forward!

Qualifications

• Experience in automotive repair and maintenance preferred.
• Open to all candidates with at least 2 years of experience from Service Centers.

Responsibilities

• Greeting customers and assessing their automotive service needs.
• Providing accurate estimates for repairs and maintenance services.
• Coordinating with technicians to ensure timely completion of work.
• Maintaining customer records and ensuring satisfaction with services provided.
• Collaborating with other departments to streamline workflow and improve customer experience.

Skills

Excellent communication skills

Customer service orientation

Proficient in using automotive diagnostic tools

Strong organizational skills

Ability to speak, read and write in Mandarin

Education

Technical diploma or certification in automotive

Job description

Are you an automotive enthusiast looking for a dynamic work environment where you can thrive and grow? Germar Premium Garage, a renowned automotive workshop specializing in continental brands, is expanding its operations to Petaling Jaya, Seksyen 51 (Main workshop Germar Garage, Kuantan), and we're on the lookout for talented individuals to join our team as Automotive Service Advisors.

Qualifications

• Experience in automotive repair and maintenance preferred.
• Technical diploma or certification in automotive.
• Open to all candidates with at least 2 years of experience from Service Centers.

Requirements

• Excellent communication skills and customer service orientation.
• Ability to effectively communicate technical information to customers.
• Proficient in using automotive diagnostic tools.
• Strong organizational skills and attention to detail.
• Must be able to speak, read and write in Mandarin in order to liaise with customers.

Responsibilities

• Greeting customers and assessing their automotive service needs.
• Providing accurate estimates for repairs and maintenance services.
• Coordinating with technicians to ensure timely completion of work.
• Maintaining customer records and ensuring satisfaction with services provided.
• Collaborating with other departments to streamline workflow and improve customer experience.

Salary Range

RM 2,500 - RM 3,500 (depending on experience and qualifications)

If you're passionate about the automotive industry and thrive in a fast-paced, team-oriented environment, we want to hear from you!

Join Germar Premium Garage and drive your career forward! 🛠️🚀