Automotive Service Advisor: Growth, Training & Bonus

Tiong Nam Motor; Shah Alam; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading automotive company in Shah Alam is seeking motivated professionals to join their dynamic team. The role involves managing customer service needs, handling appointments, and ensuring high customer satisfaction. Candidates should have at least one year of experience in the automotive industry and be proficient in Microsoft Office. Fluency in both English and Malay is essential. The company offers training, promotion opportunities, and attractive incentives. Reliable commuting or relocation is required before starting work.

Benefits

Training is provided

Opportunities for promotion

Attractive incentives

Yearly bonus

Qualifications

• Minimum 1 year of experience in automotive related business.
• Proficient in Microsoft Office and IT literate.
• Able to communicate proficiently in English and Malay.

Responsibilities

• Attend to customer daily service needs.
• Manage service appointment registrations.
• Promote service and parts sales.
• Coordinate with Job Controller/Foreman on work progress.
• Handle customer complaints to ensure satisfaction.
• Conduct appointment reminders.

Skills

Customer service

Proficient in Microsoft Office

Communication in English

Communication in Malay

Job description

A leading automotive company in Shah Alam is seeking motivated professionals to join their dynamic team. The role involves managing customer service needs, handling appointments, and ensuring high customer satisfaction. Candidates should have at least one year of experience in the automotive industry and be proficient in Microsoft Office. Fluency in both English and Malay is essential. The company offers training, promotion opportunities, and attractive incentives. Reliable commuting or relocation is required before starting work.