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Job summary
A luxury fashion brand in Kuala Lumpur is seeking a Retail Ambassador. This role involves providing excellent customer service, achieving sales targets, and building customer relationships. Candidates should have retail experience, a passion for fashion, and good communication skills. Fresh graduates are encouraged to apply, and proficiency in multiple languages is a plus.
Qualifications
- Minimum 1 year of working experience in retail/luxury industry.
- Fresh Graduates are encouraged to apply.
- Self-starter with positive energy.
Responsibilities
- Provide a warm welcome to customers as Dior Ambassador.
- Achieve sales targets by embodying the Dior selling ceremony.
- Build relationships with customers and develop profiles.
- Follow-up with customers for after-sale service.
- Support Store Operations and visual merchandising.
Skills
- Minimum 1 year of working experience in retail / luxury industry.
- Fresh Graduates are encouraging to apply.
- Pleasant and good grooming skills.
- Passionate with fashion and luxury retail industry.
- Customer oriented and enjoy interacting with customers.
- Self-starter, vibrant, positive energy and go-getter.
- Good spoken of English, ability to converse in other languages will be an added advantage.
- As Dior Ambassador; providing warm welcome to customers like a host.
- Challenge oriented; enthusiastic in achieving sales target by embodying the Dior selling ceremony.
- Customer development and engagement; building relationship with customers, develop customer profiles.
- Provide excellent after-sale-service, i.e. follow-up calls to customer; repair, leather spa, etc. to optimise every selling opportunity.
- Pillar to teamwork at boutique; supporting Store Operations, security procedures, cash and stock management, visual merchandising and display guidelines.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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