Executive - Personal Loan Specialist

Hong Leong Bank Berhad; Putrajaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading financial institution in Malaysia is seeking a dedicated Sales Officer to excel in sourcing financing cases and maintaining customer relationships. Ideal candidates will have at least 3 years of sales experience, preferably in banking, and possess a diploma or degree in Business or Finance. This role requires a Malaysian citizen who can comply with banking regulations while actively promoting various financial products. Enjoy a dynamic work atmosphere with opportunities for professional growth.

Qualifications

• Must be a Malaysian Citizen.
• Minimum 3 years of experience in sales.
• Experience with banking products and processes is preferred.

Responsibilities

• Source and book new financing cases for the bank.
• Develop and maintain strong relationships with customers.
• Ensure compliance with bank's policies and regulations.

Skills

Sales experience

Customer relationship management

Compliance with banking regulations

Education

Diploma or Bachelor's degree in Business or Finance

Job description

If you are looking to excel and make a difference, take a closer look at us…

Key Responsibilities And Accountabilities

Functional (job responsibilities)

Sales & Revenue

• Aggressively source and book new financing cases for the bank;
• Solicit leads via referrals and cold calls for sales via marketing visits, telemarketing, launches, roadshows and any other sales activities to achieve sales targets;
• Complete action of all leads assigned via LMS and strive to deliver high conversion rate of these leads to sales;

Customer Relationship & Marketing

• Develop and maintain strong relationship with current and new customer;
• Attend road shows and/or any branch/off-site activities when required;
• To actively promote Personal Financing & ASB Financing products;
• Cross selling other banking products as and when opportunity arises to increase customers’ stickiness with HLB;

Compliance & Regulatory

• Exhibit high professionalism and competency when selling;
• Ensure bank’s interest is protected at all times;
• Comply with bank’s relevant internal policies, SOPs, sales compliance and statutory requirement in relation FSA, KYC, AMLA and all relevant internal policies & procedures and sales compliance;
• To maintain and uphold service standards set by the Bank at all times.

Managerial (team/group responsibilities)

• To collaborate with peers and colleagues in creating a positive customer experience;
• To contribute to an achievement oriented working environment.

Organizational (organizational responsibilities)

• Represent HLISB in relationship building with the community;
• Continuous effort to improve business in support of building brand awareness and improving customer experience.

Jobholder Requirements

• Malaysian Citizen

Education/Qualification

• Diploma, Higher Diploma or Bachelor’s degree in Business, Finance or related field is preferred

Experience

• Min 3 years in sales experience;
• Experience in banking products, process and policies.

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.

Realise your full potential at Hong Leong Bank by applying now.