Channel Ecological Manager

Tdecision Malaysia Sdn Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading Southeast Asian company is seeking a professional for a Channel Development role based in Kuala Lumpur. This position involves prospecting and managing channel partners, conducting market research, and collaborating with cross-functional teams to enhance performance. Ideal candidates have 3-5 years of experience, preferably in the Finance or Software Tech industries, and a Bachelor's degree. Proficiency in English is essential, and knowledge of Southeast Asian languages is a plus. The role requires strong project management skills and resilience under pressure.

Qualifications

• 3-5 years of channel development and management experience in Southeast Asia.
• Experience in Finance, Software Tech, or Internet industries is preferred.
• Ability to manage regional channel business independently.

Responsibilities

• Prospect and negotiate with channel partners in Southeast Asia.
• Execute partner management and enablement programs.
• Maintain cooperative relationships with key channel partners.
• Collaborate with internal teams to meet regional needs.
• Conduct market research to support channel strategies.

Skills

Channel development capabilities

Strong English communication

Project management skills

Knowledge of Southeast Asian languages

Education

Bachelor’s degree or above in relevant fields

Job description

Channel Development

Responsible for prospecting, negotiating, and signing channel partners in the Southeast Asia region to establish a high‑quality, extensive coverage channel network, with a focus on breaking through in key countries and the financial industry vertical.

Partner Operations

Execute the tiered partner management system and enablement programs, including product training, sales coaching, and marketing activity support, to enhance partners' overall operational capabilities and loyalty, and drive them to efficiently achieve sales targets.

Relationship Management

Maintain long‑term cooperative relationships with key channel partners, promptly resolve issues encountered by partners regarding products, services, or policies during collaboration, and coordinate internal resources (Product, After‑sales, Legal, etc.) to ensure smooth channel cooperation.

Cross‑functional Collaboration

Work closely with Sales, Product, Marketing, After‑sales, and other departments to drive the execution of regional channel marketing activities, communicate channel needs and market feedback, and collaborate on product localization, brand promotion, and related tasks.

Performance Achievement

Based on the department's overall business plan, break down regional channel performance targets, develop tailored channel expansion and sales strategies, monitor performance progress, and timely adjust and optimize plans to ensure the successful achievement of annual and quarterly goals.

Market Insight

Conduct in-depth research on market dynamics, competitor channel strategies, policies, regulations, and industry trends in the Southeast Asia region. Produce market analysis reports to provide decision‑making support for company channel strategy adjustments, product iterations, and market positioning.

Qualifications & Requirements

Education: Bachelor’s degree or above. Preference given to majors in International Finance, Marketing, Business Administration, or related fields.

Experience: 3-5 years of channel development and management experience in the Southeast Asia market. Preference given to those with relevant industry (Finance, Software Tech, Internet) channel operations experience. Familiarity with the market environment, channel ecosystem, and business practices in key Southeast Asian countries (Indonesia, Malaysia, Thailand, Vietnam) is required.

Competencies: Possess mature channel development capabilities and a considerable reserve of channel resources. Must have proven experience successfully building a channel network and achieving performance targets in the Southeast Asia region. Strong English communication skills (fluent in listening, speaking, reading, and writing) are essential. Knowledge of a local Southeast Asian language (e.g., Indonesian, Malay, Thai) is a plus.

Role Fit: Capable of independently managing regional channel business, with a strong sense of purpose, resilience under pressure, and project management skills.

Preferred Qualifications

Possession of resources with leading channel partners in the Southeast Asia region, or prior experience responsible for Southeast Asia channel business in multinational corporations or cross‑border e-commerce platforms is preferred.

Demonstrated success in planning and executing channel marketing activities in the Southeast Asia region, resulting in significant sales growth, is a plus.

Pre‑sales experience with the ability to independently present company products and solutions is a plus.

Application Questions

• Which of the following statements best describes your right to work in Malaysia?
• What’s your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• Which of the following languages are you fluent in?
• How would you rate your English language skills?
• How many years of project management experience do you have?