Sales jobs in Spain

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To plan, organize, implement, and monitor sales strategies to achieve branch KPIs, ensuring compliance with all relevant matters.

Lead the planning of acquiring strategies to meet business objectives.

Identify and develop new business opportunities in merchant acquiring, evaluate and recommend merchant submissions by the sales team.

Maintain consistent training for merchant front-end staff on acceptance procedures to minimize chargebacks and fraud losses.

Control branch expenditure aligned with the budgeted operating expenses.

Ensure customer service objectives are met, aiming for excellence.

Support new projects as directed by HQ.

Formulate strategies and action plans to achieve performance targets, including acquiring KPIs.

Develop medium and long-term plans to deepen merchant relationships, ensuring continuous sales volume through cross-selling support.

Drive process improvements and value-added initiatives to enhance customer relationships and experience.

Handle and resolve merchant escalation issues within reasonable timelines, providing solutions for process improvements.

Ensure excellent service delivery to all merchants.

Ensure subordinate performance orientation to achieve high productivity levels.

Maintain low acquiring fraud loss basis points and incoming chargeback basis points.

Report monthly performance results timely to relevant parties.

Support the smooth administration of branch operations to align with company goals.

Maintain discipline among staff, promote teamwork, and recommend disciplinary actions when necessary.

Keep staff informed about company policies and industry developments.

Identify and escalate risks related to transactions or situations, and monitor their impact.

Promote a 'no surprise' compliance culture by adhering to AML policies and procedures.

Encourage staff to develop individual development plans for ongoing knowledge and skill enhancement.

Coach team members in management, development, and motivation to improve engagement and performance.

Identify and develop successors for key positions to ensure leadership continuity.

Job Requirements:

Degree in Business, preferably in Sales & Marketing, or a Diploma in Business Studies.

3-5 years of supervisory or mid-management experience, preferably in financial product sales.

Your application will include questions on work rights in Malaysia, expected salary, sales management experience, qualifications, and language proficiency.

Banking & Financial Services, with over 10,000 employees, established in August 1975, is one of Malaysia's largest banking groups, comprising AMMB Holdings Berhad and subsidiaries.

At AmBank Group, our people are our strength.

We value diversity and creativity, seeking energetic, passionate, and driven individuals to join our dynamic, results-oriented environment.

Our strategic partnerships with ANZ, IAG, and MetLife enhance our regional presence and expertise.

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