Sales jobs in Malaysia
Sales Quality engineering ( Automotive parts)
JAC Recruitment
Strategic Sales & Marketing Lead for Asia Growth
Fuji Global Chocolate (M) Sdn Bhd
Strategic Specialty Care Sales Specialist
AstraZeneca
Account Management (Sports), Senior Executive
ZALORA
Assistant Customer Development Manager - Ecommerce
Kimberly-Clark Worldwide
Discover more opportunities than anywhere else. Find more jobs nowFinance Sales & Marketing Exec: Unit Trust & Loans
Public Bank
Strategic Electronics Account Manager for Growth
Arrow Electronics
Home Furnishings Sales Associate
IKEA
Connect with headhunters to apply for similar jobsScalp Therapy Specialist — Training, Commission & Growth
BEE CHOO
Seller Success Specialist
Shopee
Mgr/AVP, Relationship Manager - Wealth Banking
United Overseas Bank
District Sales Enablement & Ops Specialist
Expeditors International
Fintech Sales Ops Specialist - Flexible Shifts
Ultima Markets
APAC AutoChem Growth & Partnerships Lead
Mettler Toledo
Malaysia Country Sales Director – Industrial MRO Solutions
RGH-Global Limited
Auto Loan Growth Lead — Business Client Relations
Hong Leong Bank Berhad
Product Specialist - Sales Medical Representative
Camber Laboratories Sdn. Bhd.
Apparel Key Account - Executive (Hybrid Work Setup)
ZALORA
Industrial Automation Sales Lead: After-Sales & Account Growth
Mühlbauer GmbH & Co. KG
Global Human Resource and Administration Manager
Azeus Systems Limited
Global Sales Talent Acquisition Specialist
Doo Group
Marketing Manager, Integrated Tech
Informa
Sales Quality Engineering (Automotive Parts)
Job summary
A recruitment agency is seeking a Sales Quality Engineer in Kuala Lumpur, Malaysia. This role involves managing customer claims, coordinating with plant teams, and improving product quality to enhance customer satisfaction. Candidates should have a Bachelor's degree and at least 3 years of experience in the automotive industry, though fresh graduates may also apply. The position requires strong decision-making, teamwork skills, and proficiency in data analysis and Microsoft Office.
Qualifications
- Minimum 3 years of experience in the automotive industry or a similar role.
- Strong experience in handling inline claims and customer complaints.
- Fresh graduates are welcomed to apply.
Responsibilities
- Handle customer complaints and inline claims with timely inspections.
- Collaborate with internal teams to improve product quality.
- Prepare and submit monthly quality reports to sales management.
Skills
Education
Tools
Job Summary:
Responsible for managing customer claims by verifying issues on-site, coordinating with plant teams for investigations and reports, and ensuring timely communication and resolution. This role also involves negotiating with customers and supporting quality-related activities to meet deadlines and maintain satisfaction.
Job Responsibilities:
- Handle customer complaints and inline claims with timely inspections, corrective actions, and reporting.
- Collaborate with OGC and internal teams to improve pass-through product quality and share performance data.
- Respond to customer issues on the same day and monitor new product quality for the first three months.
- Prepare and submit monthly quality reports to sales management.
- Support internal and external audits and track customer feedback.
- Investigate quality issues and propose effective countermeasures.
- Ensure compliance with company-wide KPIs (training, overtime, suggestions, etc.).
Job Requirements:
- Bachelor’s Degree in Engineering, Business Administration, or a related field.
- Minimum 3 years of experience in the automotive industry or a similar role.
- Strong experience in handling inline claims and customer complaints.
- Fresh graduates are welcomed to apply.
- Skilled in data analysis and reporting.
- Proficient in Microsoft Office (Excel, Word, PowerPoint).
- Excellent decision-making, teamwork, and problem-solving abilities.
- Strong communication and negotiation skills.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.