General Manager

GLOBALTIX PTE LTD; Kuala Lumpur; On-site; MYR 300,000 - 400,000; Full time

Job summary

A leading e-ticketing technology company is seeking a motivated General Manager based in Kuala Lumpur. This role involves developing and implementing aggressive sales strategies to attract travel agents and promote products globally. The ideal candidate will have at least 5 years of experience in tourism sales, a Bachelor's degree in a related field, and strong skills in account management and client engagement. This position offers a flexible working arrangement and performance bonuses among other benefits.

Benefits

Performance Bonus & AWS

Flexible Working Arrangement

Annual leave/Medical Leave/EPF/SOCSO

Birthday leave/Medical Benefits

Qualifications

• At least 5 years of working experience in tourism sales required.
• Strong desire for tourism sales with focus on career growth.
• Exceptional skills in sales, customer relations, communications, and problem solving.

Responsibilities

• Develop strategic plans for optimized productivity.
• Seek out opportunities for business growth and develop new relationships.
• Promote travel products via GlobalTix system to travel agents.

Skills

Account Management

Sales Negotiation

Client Engagement Skills

Analytical Thinking

Education

Bachelor’s Degree in Business/Hospitality/Tourism or equivalent

Job description

GlobalTix is a dynamic and fast-growing technology company, providing a leading e-ticketing platform for the global travel and tourism industry. As we continue our rapid expansion, an independent, self-starter, motivated General Manager based in Kuala Lumpur, Malaysia is responsible for cultivating, maintaining and increasing market share by satisfying market demands in a challenging and competitive environment.

Overall Role:

You will be responsible for leading the aggressive development and implementation of sales strategies and tactics with the objective of attracting travel agents to come on-board GlobalTix system that have an interest or connection to leisure travel, including attraction tickets, tours, activities, F&B, transportation and other general tourism interests.

You will participate in and leads the general sales efforts to promote and sell products via GlobalTix system. This position requires building and managing strong meetings industry relationships regionally with experience in forging relationships with DMCs, Online Travel Agents and Traditional Travel Agents.

Key Responsibilities:

• Develop strategic plan for optimized productivity
• Seek out opportunities for expansion and growth by developing new business relationships
• Provide guidance and feedback to help others strengthen specific knowledge/skill areas
• Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share
• Combing the markets; researching and fully developing market segment targets; development and execution of sales campaigns, and industry interaction.
• Primary external responsibility is to promote travel products via GlobalTix system to travel agents in Malaysia and Worldwide.
• Maintains positive and cooperative relationships with key decision makers in the travel agencies on coordinated sales efforts.
• Collaborate on strategic planning with internal staff to establish departmental goals, develop sales materials, branding and promotions to increase sales.
• Represents GlobalTix locally and out-of-town with a primary sales focus of potential outbound travel agents
• Contacts prospective travel agents to initiate sales efforts.
• Ensures that sales efforts are progressing and meeting goals, targets, etc.
• Attends and participates in trade shows, industry meetings, sales efforts, bid presentations, and sales calls to promote GlobalTix as a system platform to gain access to more than 100K products.
• Develops and conducts personal marketing and promotional visits to potential clients and makes presentations in bidding on groups.
• Perform related duties and responsibilities as required.

Requirements:

• Candidate must possess at least Bachelor’s Degree in Business/Hospitality/Tourism or equivalent.
• At least 5 Year(s) of working experience in the related field is required for this position.
• Strong desire for tourism sales with focus on career and industry growth
• Must possess the ability to work in a fast-paced work environment.
• Must be well organized with the ability to prioritize and handle multiple assignments and be willing to get involved in projects with varying degrees of difficulty.
• Ability to demonstrate exceptional skills in sales, customer relations, communications, and problem solving.
• Ability to work independently, exercising good judgment, and initiative.
• Candidate with tourism experience will have an added advantage.
• Excellent verbal and written communication skills in English.
• Required Skill(s): Account Management, Sales Negotiation, Client Engagement Skills, Analytical Thinking.
• Task-Oriented, Independent and Sales-Driven.

What we offer:

Performance Bonus & AWS

Flexible Working Arrangement

Annual leave/Medical Leave/EPF/SOSCO

Birthday leave/Medical Benefits

Unlock job insights

Your application will include the following questions:

• Which of the following types of qualifications do you have?
• Which of the following statements best describes your right to work in Malaysia?
• How many years' experience do you have as a general manager?
• What's your expected monthly basic salary?
• Which of the following languages are you fluent in?
• How much notice are you required to give your current employer?