Hotel General Manager: Operations & Growth Leader

Upscale Sdn Bhd; Alor Setar; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading hotel management company is seeking a General Manager in Alor Setar to oversee hotel operations, ensuring high service quality and financial performance. The ideal candidate will have 8-12 years of hotel operations experience, with at least 3-5 years in a managerial role. They must excel in leadership and communication, possess a degree in Hospitality, and have a strong focus on customer satisfaction. This role involves driving revenue growth and maintaining compliance with safety standards.

Qualifications

• Minimum 8-12 years experience in hotel operations, including 3-5 years in a Manager position.
• Strong track record in operational and financial performance.

Responsibilities

• Oversee daily hotel operations including all departments.
• Manage hotel P&L, budgeting, and forecasting.
• Ensure superior guest satisfaction and handle complex issues.

Skills

Leadership

Communication

Customer-focused

Problem-solving

Education

Degree/Diploma in Hospitality or related field

Job description

A leading hotel management company is seeking a General Manager in Alor Setar to oversee hotel operations, ensuring high service quality and financial performance. The ideal candidate will have 8-12 years of hotel operations experience, with at least 3-5 years in a managerial role. They must excel in leadership and communication, possess a degree in Hospitality, and have a strong focus on customer satisfaction. This role involves driving revenue growth and maintaining compliance with safety standards.