Executive jobs in Malaysia
Executive, Customer Experience / Telesales
Toyota Capital Services
Sales Assistant @ OMO Central I-City Mall
Eastern Decorator Sdn Bhd
E-commerce Operations Executive
TOPCLOU NAILHAUS SDN. BHD.
Executive, Customer Relationship Management
Permas Jaya Sdn Bhd
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Connect with headhunters to apply for similar jobsCX & Telesales Executive — Insurance & App Promotions
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Bright Prospect
Executive, Customer Experience / Telesales
Job summary
A leading financial services provider in Malaysia seeks an Executive for Customer Experience/Telesales. The candidate will be responsible for managing customer interactions, conducting telesales for insurance products, and providing exceptional service. Ideal applicants should have a diploma/degree, relevant experience and be proficient in both English and Bahasa Malaysia. The role includes numerous perks such as competitive salary, health benefits, and career growth opportunities. Fresh graduates are welcome to apply.
Benefits
Qualifications
- Minimum 1 - 2 years of working experience in Customer Service field.
- Fresh Graduates are encouraged to apply.
Responsibilities
- Attend outbound & inbound calls to provide excellent service.
- Build customer retention by handling loan application submissions.
- Manage administrative tasks on insurance products.
- Conduct telesales for all Insurance Products.
- Handle insurance claim cases from offer letter to payment.
- Promote TCAP EZ Connect app for FPX transactions.
Skills
Education
Be the voice that makes a difference!
Join our team and deliver exceptional customer experiences while handling insurance processes and promoting digital solutions. If you’re passionate about helping customers and growing your career, this role is for you.
Attend outbound & inbound calls in courteous manner and provide excellent services to meet customer’s expectations and handle complaints effectively with confidence.
To build customer retention rate by attending interested customers, interviewing customers and handling loan application submissions.
To attend administrative tasks on insurance products from interview to submission including request payment.
To perform telesales for all Insurance Product (Auto & Credit Life)
To handle insurance claim case from receiving offer letter from insurance company to payment paid to our company.
To promote TCAP EZ Connect app to non-app users and to increase the number of FPX transactions.
To perform relief functions assigned during the absence of any team member
Minimum Diploma/Degree in any field
Minimum 1 -2 year of working experience in Customer Service field
Proficient in English and Bahasa Malaysia.
Strong communication and interpersonal skills.
Ability to multitask, learn quickly, and work well in a team.
Fresh Graduates are encouraged to apply!
- ✔️ Competitive Salary & Performance Bonus
We value your contributions and reward results. - ✔️ Comprehensive Health Coverage
Includes GP outpatient, hospitalization, and insurance benefits. - ✔️ Dental & Optical Benefits
Stay healthy and confident — we've got you covered. - ✔️ 16% Employer EPF Contribution
Above the statutory rate — we invest in your future. - ✔️ Career Growth Opportunities
Take your career to the next level with us through continuous learning and internal mobility. - ✔️ Positive Work Culture
Be part of a supportive team with strong values and collaboration.
📩 Ready to grow your career? Apply now and join our team!
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.