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The incumbent leads the Corrective Unit (CU) within the Integrity and Governance Department (IGD). This role is responsible for strategising, organising, and supervising CU’s core functions i.e. Complaint Management and Detection & Verification, while ensuring alignment with MDEC’s strategic objectives, government directives, and enforcement body guidelines. The position plays a critical role in safeguarding organisational integrity by addressing misconduct, enhancing accountability as well as transparency and instilling a culture of good governance across MDEC.

• To lead, manage and coordinate the complaints management function, including analysing data and trends, establishing a complaint management system, evaluating, supervising, monitoring, managing and recording the receipt of information/complaint on criminal misconduct as well as violation of the organisation’s code of conduct and other relevant policies within the organisation.
• To lead, coordinate, manage and implement the detection and verification function on violation of integrity, code of conduct and ethics, such as corruption, abuse of power and malpractice under the Anti‑Corruption Commission Act (Amendment) 2018 and other offences, violation of the organisation’s code of conduct and other relevant policies within the organisation. Additionally, to engage with various key personnel and departments within the organisation to ensure the smooth undertaking of detection, verification, investigation, and compliance related works.
• To prepare complete and accurate report based on verification and evidence, including comments and recommendations on whether the report should be submitted to Law Enforcement Agencies [Royal Malaysia Police (RMP)/MACC/Immigration Department Malaysia/Royal Customs Department Malaysia/Internal Revenue Board (LHDN) and other relevant agencies] for relevant misconduct, or to the relevant department such as Human Resource for necessary actions.
• To analyse data and trends of the complaints and develop required reporting for internal and external stakeholders, including to Bahagian Pengurusan Integriti Agensi (BPIA) of Malaysian Anti‑Corruption Commission (MACC) and Unit Integriti of the relevant ministry.
• To conduct risk assessment, identify any detection mechanism and propose prevention and/or adequate measures in ensuring good governance within the organisation.
• In managing or conducting all stages of the investigation, the incumbent is expected to apply an appropriate strategy, approach and steps taken especially those within the control of the unit, to ensure the completion of the investigation within the required timeline.
• To prepare a complete and accurate report/investigation paper on the conducted verification, the incumbent is expected to consider the existing organisation’s policies and standard operating procedures and appropriately apply such consideration for the best recommendation. Subsequently, to obtain the Head of Department’s approval.
• Manage and ensure confidentiality as well as security of all digital information and evidence or any records including compliance with the Personal Data Protection Act (PDPA) 2010.
• Play an active role in the implementation of the department’s activities, such as MDEC’s Organisational Anti‑Corruption Plan (OACP) and Anti‑Bribery Management System (ABMS) 37001:2016.
• Undertake and conduct any related function/project/work as required by the Head of Department from time to time.

• To keep abreast of the National Anti‑Corruption Strategy 2024 – 2028 (NACS) and propose any improvements to the initiative (if any).
• Assist the Head of Department or other sub‑unit on organisational and global cross reference to gain the best practices on integrity, governance and compliance.
• Perform cross functional between units in the department.
• Provide reporting to internal and external stakeholders within the required deadline.
• Identify, highlight to the Head of Department and pursue relevant mitigation plans for potential risk factors within the department or unit function.
• Manage allocation of resources effectively and efficiently, including budget and team members, within the agreed timeline and with quality.
• Supervise and provide continuous coaching, guidance and feedback to team members.
• Identify capability and skills gaps of team members and recommend growth or training programs.

• Bachelor’s degree in any related field with at least 7‑10 years of relevant working experience (Investigation, audit including audit investigation, compliance or industrial relation field is an advantage).
• Certified Integrity Officer (CeIO) by Malaysia Anti‑Corruption Academy shall be prioritized.
• Certification for any professional qualification/certification from the Malaysian Institute of Integrity (IIM) and/or other associations are preferred.
• Good understanding and knowledge on National Anti‑Corruption Plan (NACP), National Anti‑Corruption Strategies, Corporate Governance, Government’s directives or guidelines, Malaysian Anti‑Corruption Commission Act and other relevant law and regulations.
• Hands‑on experience in governance, risk management, and compliance.

• Strong ethical commitment with a clean disciplinary record.
• Excellent report writing, analytical, and presentation skills.
• Ability to connect evidence, identify patterns, and provide objective findings.
• Leadership skills with capability to motivate and coach staff.
• Effective interpersonal communication and stakeholder management.
• Knowledge in performance evaluation, change management, and risk assessment.
• Proven ability to deliver outcomes with accountability and professionalism.
• Outcome and achievement‑based supervision and management.
• Skilled in managing evidence, records and data in compliance with applicable protection requirements.