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We continuously innovate to transform our financial services landscape - making banking better and easier. Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. You too can make a difference.
Job Purpose
Lead and manage Data & Analytics in providing strategic analytics input, throughput and output by performing a broad range of various work activities in related to data analysis, data modelling, dashboard, statistics, leads generation as well as data preparation for multiple analytics related initiatives.
Responsibilities
Data Management
- Management and delivery of analytics infrastructure focused on Data Acquisition, Data Storage, Automation allowing capabilities to deliver upon Data Analysis and Data Action. This includes but is not limited to management of current databases and Data Mart activities, data gap identification and capture, internal system integration, text and unstructured data capture, external data collection
Database Marketing and Decision Management
- Management of end to end database marketing programs to source leads across all sales channel focusing on first best, next best and preapproved offers and digital acquisition including performance tracking
- Data modeling and management covering response modeling, segmentation, profitability
- Generation and maintenance of reliable fast and flexible portfolio analysis tools including self-service performance dashboards.
Human Capital
- Develop, coach and retain strong expert matter teams, building team capability.
- Build and nurture strong relationship with senior stakeholders across the bank.
Overall Project Management
- Provide project management expertise and support to business sponsors
- Secure and maintain relationships with interdependent project/business area management
- Establish and manage appropriate project risk, opportunities, change and issue management procedures
Job Requirements
Educational Qualifications & Experience
- University Degree majoring in Statistics, Mathematics, Decision Science, Engineering, and Research with 15 years of experience in any related field.
- Preferably a Masters in a Mathematical/Statistics field.
- Excellent knowledge of retail banking products & services, particularly liabilities, investments, insurance, loans, and cards as well as segmentation.
- Experience in developing predictive models and triggers in other banks or financial institutions.
- Experience with credit bureaus or credit rating data will be a surplus.
- Experience of exposure in product or portfolio profitability will be an added advantage. Experience in leading small-to-medium size of team which comprises minimum up to 10-20 people from different gender, age groups, multinationals and experience.
- Possess leadership qualities and exhibit on-ground captaincy during both strategic projects as well as day-to-day activities.
- High impact and neutral team player and team builder to maximize the synergies between each of the pillar within Data & Analytics CoE which will play a part in the overall success of the Data & Analytics CoE as a whole.
- Highly self-motivated and self-directing. Should have the required experience and confidence to independently manage, coordinate and implement an agreed plan of multiple activities.
- Must have skills in Analytical Thinking, numerically strong, Planning and Organizing, Monitoring Performance, empowerment & Goal Setting.
- Ability to manage projects while working under pressure, have high spirit and bring positivity to self and the team.
- Change and crisis management.
Skills
- SQL and BI Tools.
- Knowledge on SAS will be additional advantage.
- Excellent analysis & presentation skills: must have a good level of numeracy and be highly conversant with MS Excel & PowerPoint.
- Strong project management skills are highly desirable.
- Exposure in machine learning or artificial intelligence either both knowledge or practical will be competitive advantage.
- Solid, demonstrable level of knowledge of the principals and practices of analytics.
- Demonstrates leadership skills on a regular basis.
People are the heart of AFFIN BANK. We have a positive and supportive environment where we celebrate people’s personal growth and encourage them to be the best versions of themselves, both in the workplace and in their community.
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Join AFFIN as we evolve to become a financial institution of the future, embracing innovation and technology to deliver unrivaled customer service. We're looking for colleagues who share our values and are ready to live them every day.
Explore the exciting opportunities and make a real impact on the future of finance. Come be a part of our journey today!
AFFIN
"Always About You"
At AFFIN, we strive to always connect and engage with our customers, to understand their changing needs and aspirations better. It represents our passion and commitment to the community we operate in, enabling us to quickly respond to changes and provide a personalised experience.
At AFFIN, our people are aligned to our values of customer centricity, creativity and value creation. Our tagline “Always about you”, was crafted to drive loyalty and build our reputation as a creative and innovative financial organisation.
Our people are at the heart of what we do and remain the focus of our customer centric culture. It’s about the initiatives we take in understanding and prioritising our stakeholders; our customers, employees and shareholders. As we venture through this metamorphosis journey, we are aware of their ever-changing needs and are embracing the new ways of this digital dimension. We put our hearts and minds into everything we do, to ensure that everyone we touch, receives unrivalled customer service.