GrowthFN SDN BHD is hiring a Full-time Customer Service Associate in Bangsar South, Wilayah Persekutuan Kuala Lumpur. Apply now to join our team.
Position: Mandarin Speaker - Customer Service (Work From Home)
(Employees will work from home after 3 months of onboarding)
Location: Kuala Lumpur Sentral, Malaysia
Total Salary: RM3,800 (Basic RM3,000 + RM500 Shift Allowance + RM300 KPI)
Project: Taiwan Market
Function: Live Operations
Joining Date: July 2025
Headcount: 20
Shift: 24/7 Rotational Shift
Education: SPM holder or above
Work Setup: Work from home policy after 3 months onboard; double pay for public holidays
The Service Executive (SE) handles incoming transactions, resolves order-related issues, and provides quality service via chat, representing the organization professionally to customers and partners.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.