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Customer Service jobs in Malaysia

Sales Coordinator

Quasi-S

Penang
On-site
MYR 100,000 - 150,000
11 days ago
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Retail Sales Advisor

Gintell

Johor Bahru
On-site
MYR 100,000 - 150,000
11 days ago

Claims Analyst, Marine, Asia

QBE Insurance

Selangor
Hybrid
MYR 60,000 - 80,000
11 days ago

Retail Sales Advisor - Batu Pahat Johor

Gintell

Johor Bahru
On-site
MYR 20,000 - 100,000
11 days ago

Beauty Consultant

Klinik Dr.Ana

Kuala Selangor
On-site
MYR 20,000 - 100,000
11 days ago
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Bilingual Cosmetics Customer Service Specialist

OTC Cosmetic Industries Sdn Bhd

Shah Alam
On-site
MYR 20,000 - 100,000
11 days ago

Customer Service Officer

SPEED LINE LOGISTIC M SDN BHD

Ipoh
On-site
MYR 100,000 - 150,000
11 days ago

Bilingual Customer Support Agent (Cantonese/English) – On-Site

IntouchCX

Kuala Lumpur
On-site
MYR 20,000 - 100,000
11 days ago
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Customer Service Officer

MITT Hijrah Travel & Tours Sdn Bhd

Johor Bahru
On-site
MYR 100,000 - 150,000
11 days ago

Assistant Production Supervisor - Contract

Sika Group

Kulai
On-site
MYR 20,000 - 100,000
11 days ago

Motor Riding Gear Sales Advisor

Serdang Motorcycle

Selangor
On-site
MYR 100,000 - 150,000
11 days ago

Retail Sales Advisor - Lotus's Kajang

Gintell

Selangor
On-site
MYR 20,000 - 100,000
11 days ago

Sales Executive / Sales Consultant

Keng Huat Furniture

Kuala Lumpur
On-site
MYR 150,000 - 200,000
11 days ago

Freight & Forwarding Manager

Jobstreet Malaysia

Selangor
On-site
MYR 75,000 - 100,000
11 days ago

Customer Service Officer

TimesConsult

Kuala Lumpur
On-site
MYR 100,000 - 150,000
11 days ago

Printer Technician

Ace Tech Holdings

Selangor
On-site
MYR 20,000 - 100,000
11 days ago

Executive, Personalization Operations Specialist

Daimler Trucks North America LLC

Puchong
On-site
MYR 100,000 - 150,000
14 days ago

Analyst, Customer Support

Airwallex

Kuala Lumpur
On-site
MYR 30,000 - 50,000
14 days ago

Area Supervisor (Penang & Perak)

Coolblog

Penang
On-site
MYR 100,000 - 150,000
8 days ago

Personal Banker / Financial Executive | KL | Basic RM3300-RM6000

J RECRUIT FIRM

Kuala Lumpur
On-site
MYR 100,000 - 150,000
8 days ago

Sales Executive | Famous Bank | Basic RM3000-RM5000

J RECRUIT FIRM

Kuala Lumpur
On-site
MYR 150,000 - 200,000
8 days ago

Assistant Supervisor, Retail

Malayan Flour Mills

Ampang Jaya Municipal Council
On-site
MYR 20,000 - 100,000
8 days ago

Barista/Waitress

The Upper Floor Cafe

Kulai
On-site
MYR 20,000 - 100,000
8 days ago

Sales Consultant, PF-i (Seremban 2)

RHB Banking Group

Seremban
On-site
MYR 150,000 - 200,000
8 days ago

Service Crew (The Gardens)

FastJobs

Kuala Lumpur
On-site
MYR 20,000 - 100,000
8 days ago

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Remote Customer Service jobsService Adviser jobs
Sales Coordinator
Quasi-S
Penang
On-site
MYR 100,000 - 150,000
Full time
12 days ago

Job summary

A sales coordination company in Penang is seeking a dedicated individual to manage sales orders, coordinate shipments with the headquarters in Singapore, and ensure timely responses to customer inquiries. Candidates should have a minimum Diploma in Business Administration or a related field, with at least 2 years of experience in sales coordination or customer service. Proficiency in English, Bahasa Malaysia, and Mandarin is required. Strong organizational skills and the ability to manage multiple tasks are essential.

Qualifications

  • Minimum Diploma or higher in Business Administration, Sales, or related field.
  • Minimum 2 years of working experience in sales coordination/customer service.
  • Strong organizational and multitasking skills with the ability to prioritize.

Responsibilities

  • Manage sales orders, quotations, purchase orders, and invoices.
  • Respond to customer inquiries and ensure follow-ups.
  • Coordinate shipments with headquarters in Singapore.

Skills

Sales coordination
Customer service
Proficient in English
Proficient in Bahasa Malaysia
Proficient in Mandarin
Organizational skills
Multitasking
Problem-solving

Education

Diploma in Business Administration or related field

Tools

MS Office (Excel, Word, PowerPoint)
Job description
Responsibilities
  1. Efficiently manage sales orders, quotations, purchase orders (POs), invoices.
  2. Respond to customer inquiries promptly, ensuring timely follow-ups and request monitoring.
  3. Responsible for coordinating and arranging shipments with Singapore (HQ) to ensure a smooth and efficient shipping process (under shipping terms).
  4. Monitor and manage consumable stock levels to ensure timely replenishment for service/laboratory operations.
  5. Maintain and update sales and purchase records, ensuring accurate and up-to-date information.
  6. Check supplier quotes, issue Purchase Orders, and liaise with suppliers for goods arrival schedule.
  7. Coordinate with the finance team and follow up with customers regarding payment status.
  8. Organize and maintain customer/suppliers forms, contracts for easy access and reference.
  9. Participate in ISO 9001 documentation and internal audits to ensure compliance.
  10. Assist any additional tasks assigned by superiors and management as needed.
Requirements
  • Minimum Diploma or higher in Business Administration, Sales, or related field.
  • Minimum 2 years of working experience in sales coordination/customer service roles is an added advantage.
  • Proficient in English, Bahasa Malaysia, and Mandarin to effectively communicate with English‑speaking clients.
  • Proficient in MS Office (Excel, Word, PowerPoint).
  • Strong organizational and multitasking skills with the ability to prioritize and manage competing priorities.
  • Team player with independent problem‑solving abilities.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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