Printer Technician

Ace Tech Holdings; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A technology service company in Selangor, Malaysia, seeks a skilled technician to diagnose and repair printers. The role involves routine maintenance, troubleshooting, and providing customer support. Ideal candidates have a technical background, preferably in Electronics/IT, along with good communication and problem-solving skills. Mandarin-speaking applicants are preferred. This position includes annual leaves and EPF/SOCSO benefits.

Benefits

Annual Leaves

EPF

SOCSO

Qualifications

• Mandarin-speaking candidates preferred.
• Experience in printer repair is preferred but not mandatory for fresh graduates.
• Understanding of printer mechanics, electronics, drivers, and network integration is a plus.

Responsibilities

• Diagnose and repair printers and related equipment, ensuring timely and quality service.
• Perform routine maintenance and preventive servicing to minimize printer downtime.
• Troubleshoot software and hardware printing issues.
• Install, configure, and upgrade printer systems and related peripherals.
• Provide technical support and basic operation training to customers.
• Maintain accurate service records, including repairs, parts usage, and reporting.
• Collaborate with internal teams to enhance service quality and customer satisfaction.
• Stay updated with the latest printer technologies and industry developments.

Skills

Basic knowledge of printers and computers

Problem-solving abilities

Good communication and customer service skills

Able to work independently

Education

SPM or equivalent; technical certificate or diploma in Electronics/IT

Job description

Requirement

• Basic knowledge of printers and computers.
• Must have own transport and valid driver’s license (frequent site visits required).
• Mandarin-speaking candidates preferred.
• SPM or equivalent; technical certificate or diploma in Electronics/IT is an advantage.
• Experience in printer repair is preferred (but not mandatory for fresh graduates).
• Understanding of printer mechanics, electronics, drivers, and network integration is a plus.
• Strong problem-solving abilities and attention to detail.
• Good communication and customer service skills.
• Able to work independently and manage multiple tasks effectively.

Responsibilities

• Diagnose and repair printers and related equipment, ensuring timely and quality service.
• Perform routine maintenance and preventive servicing to minimize printer downtime.
• Troubleshoot software and hardware printing issues.
• Install, configure, and upgrade printer systems and related peripherals.
• Provide technical support and basic operation training to customers.
• Maintain accurate service records, including repairs, parts usage, and reporting.
• Collaborate with internal teams to enhance service quality and customer satisfaction.
• Stay updated with the latest printer technologies and industry developments.

Benefits

• Annual Leaves
• EPF
• SOCSO